Stock Guest Experience Host

AlleyCorp; Atlanta (GA); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

20% employee discount on merchandise

1.5x holiday pay on six designated HOL

Job summary

CAMP is seeking a Stock Guest Experience Host to join our family-first stores. This role balances back-of-house logistics—receiving shipments, logging inventory, and keeping stockrooms organized—with front-of-house guest service, providing high-energy support on the sales floor during peak times.

The position is part-time (approximately 5–25 hours/week), requires availability on weekends, and involves handling transactions, store operations, and interactive activities for families in a dynamic

Qualifications

• Experience in retail stockroom management, inventory logistics, or customer service.
• Proficient with inventory tracking software and POS systems.
• Flexible, detail-oriented, highly organized, and comfortable engaging with children and families.
• Must be 18+ and authorized to work in the U.S.

Responsibilities

• Receive, count, and log inbound shipments into inventory systems.
• Keep the sales floor fully stocked and organized.
• Conduct cycle counts, inventory audits, and assist with physical inventory prep.
• Maintain clean Back-of-House areas and manage stock organization.
• Ring up purchases and assist with opening/closing store procedures.
• Support on-floor guest interactions and assist with interactive activities when needed.

Skills

Retail stockroom management

Inventory logistics

Customer service

Flexibility

Organized

Engaging with families

Tools

Inventory tracking software

Retail POS systems

Job description

Job Title: Stock Guest Experience Host

Reports To: General Manager

Location: Store Level

Compensation: $12.00 / hour

Position Type: Non-exempt, Part-Time (approx. 5 to 25 hours per week)

Shifts: 4 to 8-hour daily shifts across mornings, afternoons, and evenings. Must be available to work at least one weekend day per week (both days preferred).

About the Company

CAMP is a Family Experience Company launched in 2018, known for our one-of-a-kind shop/play hybrid experience at physical locations across the country. Each CAMP store features rotating themed experiences where families come to play, explore, and create unforgettable memories together. We believe that play connects us all, and at CAMP, play is bigger, bubblier, funnier, fuzzier, slimier, and sillier than anywhere else.

What you will do at CAMP?

The Stock Guest Experience Host is a back-of-house anchor with a front-of-house flair. Your primary focus is driving logistics, receiving freight, keeping stockrooms organized, and maintaining a fully replenished sales floor. When store traffic surges or operational needs shift, you step onto the floor to deliver high-energy guest service, guide play, and support interactive guest experiences.

Key Responsibilities

Stock & Logistics (Primary Focus)

• Receive, count, and log inbound shipments into inventory management systems; track discrepancies and vendor shortages.
• Keep the sales floor fully stocked and organized to support high-volume merchandise pushes and floor resets.
• Conduct cycle counts, inventory audits, and support twice-yearly physical inventory prep.
• Maintain clean, organized Back-of-House (BOH) areas, including stockrooms, break rooms, and supply closets.
• Manage damage processing, and store supply inventory.
• Communicate stock levels and inventory needs directly to store leadership.

Guest Experience & Floor Support (As Needed)

• Step onto the sales floor during peak times to welcome families, assist customers, and answer product questions.
• Lead or assist with interactive activities, toy demos, and crafts (e.g., slime-making) when coverage is required.
• Support character meet-and-greets as a mascot handler, managing lines and guest flow safely.
• Perform custom greetings and help maintain a magical, high-energy environment.

Sales & Daily Operations (As Needed)

• Ring up purchases at the register and make personal product recommendations to support store sales goals.
• Assist with opening/closing store procedures, safety walk-throughs, and ongoing sanitization of play and retail zones.

Requirements & Qualifications

• Experience: Background in retail stockroom management, inventory logistics, or customer service.
• Tech Skills: Experience with inventory tracking software and retail POS systems preferred.
• Mindset: Flexible, detail-oriented, highly organized, and comfortable engaging with children and families.
• Eligibility: Must be 18+ and authorized to work in the U.S.

Physical Demands & Work Environment

• Ability to stand, walk, bend, reach, push, pull, and lift up to 45 lbs continuously for shifts up to 8 hours.
• Comfort climbing ladders and operating manual or electrical stock equipment safely.
• Exposure to theatrical lighting effects (LEDs, flashing lights) and occasional outdoor elements during receiving.

Perks & Benefits

• Employee Assistance Program (EAP)
• 20% employee discount on merchandise
• 1.5x holiday pay on six designated holidays