Stock Controller (Boston Copley)

FashionUnited; Boston, Northern (MA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Moncler is seeking a Stock Controller to support operational excellence, inventory accuracy, and product availability. You will manage back-of-house operations and ensure seamless product flow between stockroom and sales floor, collaborating with store leadership and sales to deliver a premium client experience.

Responsibilities include receiving, shipping, transfers, replenishment, cycle counts, and maintaining inventory accuracy with strong attention to detail and teamwork in a fast-paced

Qualifications

• Minimum 2 years of retail stock, inventory, operations, or related experience.
• Luxury retail or premium customer-focused environment preferred.
• Experience in inventory management, shipping/receiving, replenishment, and stockroom operations.

Responsibilities

• Demonstrate Moncler's luxury service standards through day-to-day execution.
• Collaborate with Store Management and sales team to support operations and product flow.
• Maintain strong communication between back-of-house and sales floor for priorities.
• Assist clients with repairs, returns, and operational inquiries while delivering premium service.
• Support training to uphold company standards, systems, and procedures.
• Ensure inventory accuracy and timely replenishment to support client experience.

Skills

Retail stock

Inventory management

Attention to detail

Communication

Team collaboration

Tools

POS systems

Microsoft Office

Excel

Job description

We are Moncler. The brand of extraordinary.

At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do.

Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.

Position Overview

The Stock Controller plays an important role in supporting operational excellence, inventory accuracy, product availability, and an exceptional client experience. Partnering closely with Store Management, the and other senior operations team members, where applicable, and the sales team, this role is responsible for the day-to-day execution of back‑of‑house operations and ensuring seamless product flow between the stockroom and sales floor.

The Stock Controller supports all aspects of inventory management, including receiving, shipping, transfers, replenishment, cycle counts, stock organization, and inventory accuracy. Through strong attention to detail, organization, and collaboration, this role helps ensure merchandise is accurately processed, readily available, and positioned to support the needs of the business and the client experience.

Overview

Company Overview

We are Moncler. The brand of extraordinary.

At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do.

Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.

Position Overview

The Stock Controller plays an important role in supporting operational excellence, inventory accuracy, product availability, and an exceptional client experience. Partnering closely with Store Management, the and other senior operations team members, where applicable, and the sales team, this role is responsible for the day-to-day execution of back‑of‑house operations and ensuring seamless product flow between the stockroom and sales floor.

The Stock Controller supports all aspects of inventory management, including receiving, shipping, transfers, replenishment, cycle counts, stock organization, and inventory accuracy. Through strong attention to detail, organization, and collaboration, this role helps ensure merchandise is accurately processed, readily available, and positioned to support the needs of the business and the client experience.

Your Impact

Store Operations & Team Partnership

• Demonstrate Moncler's luxury service standards and operational best practices through consistent day-to-day execution.
• Partner with Store Management, the Senior Stock Controller, where applicable, and the sales team to support efficient store operations and product flow.
• Maintain strong communication between the back of house and sales floor to ensure merchandise needs and operational priorities are addressed efficiently.
• Support the sales team with product requests, replenishment, and inventory-related needs to help deliver a seamless client experience.
• Participate in training and ongoing development to build knowledge of Company operational standards, systems, and procedures.

Inventory & Operational Excellence

• Execute daily inventory activities, including receiving, shipping, transfers, replenishment, cycle counts, and stock organization.
• Maintain inventory accuracy and product availability by ensuring merchandise is processed, organized, and replenished in a timely manner.
• Coordinate incoming and outgoing shipments, ensuring accurate processing and documentation.
• Monitor inventory levels, review reports, and identify and elevate discrepancies for resolution.
• Support physical inventories, cycle counts, and other inventory control initiatives.
• Execute biweekly consolidations to maintain balanced inventory across the network.
• Maintain a clean, organized, secure, and efficient stockroom while ensuring merchandise is properly handled and protected.

Client Experience & Business Partnership

• Assist clients with repairs, product returns, and operational inquiries while delivering a premium service experience.
• Respond promptly to product requests from the sales floor to support client engagement and selling opportunities.
• Partner with Store Management and colleagues to identify opportunities to improve operational efficiency and the overall client experience.
• Collaborate across store teams to ensure operational priorities effectively support daily business needs and objectives.

Compliance & Administration

• Ensure compliance with all Company operational policies, inventory procedures, loss prevention standards, and health and safety guidelines.
• Complete operational reporting and administrative responsibilities accurately and within established timelines.

Compliance & Administration

• Ensure compliance with all Company operational policies, inventory procedures, loss prevention standards, and health and safety guidelines.
• Complete required operational documentation, reporting, and administrative responsibilities accurately and within established timelines.
• Ensure shipping, receiving, transfers, and inventory movements are properly documented and processed within Company systems.
• Escalate inventory discrepancies, operational issues, or potential loss prevention concerns to management in a timely manner.

Professional Conduct & Teamwork

• Demonstrate a collaborative, team-oriented approach, supporting activities that contribute to overall store performance.
• Foster a positive and respectful work environment through open communication and partnership with colleagues and management.
• Uphold company policies and procedures, maintaininga high standard of professionalism and integrity.
• Consistently deliver exceptional service and represent the brand with professionalism in all interactions.
• Supportadditionaltasks and responsibilities as needed to meet business needs.

Qualifications

Experience

• Minimum of 2 years of retail stock, inventory, operations, logistics, or related experience.
• Previous experience in luxury retail or a premium customer-focused environment preferred.
• Experience supporting inventory management, shipping and receiving, replenishment, and stockroom operations in a fast-paced retail environment.
• Demonstrated experience supporting accurate inventory counts, inventory maintenance, and product availability.

Core Skills and Attributes

• Strong organizational, time management, and multitasking skills with the ability to prioritize competing responsibilities in a fast-paced environment.
• Exceptional attention to detail with a commitment to inventory accuracy and operational excellence.
• Ability to review inventory reports, identify discrepancies, and perform basic calculations accurately.
• Proficiency with retail technology, including inventory management systems, point-of-sale (POS) systems, and Microsoft Office applications (Outlook, Excel, and Word).
• Effective communication and interpersonal skills, with the ability to collaborate across sales, operations, and management teams.
• Strong problem-solving skills with the ability to identify and appropriately elevate inventory and operational discrepancies.
• Client-focused mindset with a commitment to delivering exceptional service while supporting business objectives.
• Reliable,