Stock Associate - UGG

Deckers Brands; Williamsburg (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Deckers Brands is seeking a Stock Associate in Williamsburg to organize inventory, receive shipments, and merchandise stock to ensure customers find products when they want them. You will work as part of a dynamic team alongside the Stock Lead to meet store goals.

Responsibilities include stock handling, floor replenishment, and providing excellent customer service while upholding merchandising standards and safety protocols.

Qualifications

• One (1) to (2) years of retail store management preferred.
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Excellent team-building skills
• Excellent organizational skills and exceptional attention to detail

Responsibilities

• Receive, store, pick, count, and distribute products and materials to meet store needs.
• Receive and verify shipments and handle discrepancies to keep inventory accurate.
• Assist with assembling, packing, and shipping transfers between locations.
• Follow stock processes, maintain a neat stock room, and practice safety and security measures.
• Control damaged merchandise or mis-mate inventory according to company standards.
• Support replenishment and display on the sales floor per Visual Merchandising standards.
• Greet customers, answer questions, and share product knowledge on the sales floor.

Skills

Customer service

Communication

Team-building

Organizational skills

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

About UGG

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Stock Associates are critical to the success of our stores. As a Stock Associate, it’s your job to organize inventory and create safe and efficient stock areas. You partner closely with the Stock Lead to receive and merchandise items to ensure that our customers have the product they want when they want it. As a Stock Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Description

• As a Stock Associate, you receive, store, pick, count, and distribute products and material to meet the needs of the store.
• You’re responsible for receiving and verifying shipments as they arrive and handling discrepancies so that inventory counts are current and accurate.
• You help assemble, pack, and ship transfers of merchandise between retail locations or distribution centers.
• You follow all stock processes and policies, maintain a neat and orderly stock room, and practice safety consciousness and security measures to deter theft.
• You control any damaged merchandise or mis-mate inventory in accordance with company standards.
• In your role as a Stock Associate, you understand that your responsibility extends beyond the back of house.
• You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards.
• When working on the sales floor, you greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge.
• You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions.
• As a Stock Associate, you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.

Core Competencies

As a successful Stock Associate, you know how to:

• Ensure the highest level of customer service possible as outlined in our Service Training Program
• Prioritize brand and product knowledge training in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Contribute to a team and cooperate to achieve goals
• Multi-task in a fast-paced environment
• Promote a positive and respectful work environment
• Respond to problem situations with professionalism
• Escalate any special customer requests regarding product or service to management
• Think critically to solve problems and approach challenges with agility

Key Qualifications

• One (1) to (2) years of retail store management preferred.
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Excellent team-building skills
• Excellent organizational skills and exceptional attention to detail

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Benefits

We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.

You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Salary

$20.00 The salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

More than Just a Footwear Company

From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.