Stock Associate, Part Time Flex, Chelsea - West Elm

West Elm; New York (NY); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Generous discount on all Williams-Sonoma, Inc. brands

401(k) plan and investment opportunities

Wellness program

Job summary

West Elm is looking for dedicated individuals to maintain inventory and provide exceptional customer service. Responsibilities include managing shipments, organizing stockrooms, and assisting sales teams. Candidates should have an eye for detail, a passion for customer service, and the ability to lift heavy items.

This role offers competitive pay ranging from $18.00 to $20.00 per hour, along with comprehensive benefits for full-time associates. Join us in enhancing the shopping experience for our customers!

Qualifications

• 1-2 years customer service experience preferred.
• Ability to lift and carry medium-to-large items, up to 100 lbs.
• Basic product knowledge preferred but not required.

Responsibilities

• Receive shipments and maintain inventory records.
• Exemplify customer service standards.
• Organize stockroom by department and categories.

Skills

Customer service

Attention to detail

Teamwork

Time management

Education

High school diploma or equivalent

Job description

About the Role

Receive shipments and accurately maintain inventory records. Maintain stockroom and off‑site locations. Assist sales team in replenishing the sales floor after shipment or during recovery periods.

Key Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers.
• Scan shipment as delivered.
• Ticket and stock merchandise in the stockroom or prepare for immediate distribution to the sales floor.
• Provide feedback to supervisor regarding inventory levels and damages.
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in off‑site locations.
• Adjust stocking procedures to ensure aisles and exits are clear.
• Ensure that merchandise is safely stored, properly ticketed, packaged and logged, and easily located for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized.
• May assist on the sales floor during peak times and as assigned.
• Complete tasks listed on the daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning).
• Comply with all company policies and procedures.
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company.

Why you will love working at Williams‑Sonoma, Inc.

• We’re a successful, fast‑growing company with an entrepreneurial vibe.
• A technologically and data‑driven business.
• Competitive salaries and comprehensive health benefits.
• We’re at the forefront of tech and retail, redefining technology for the next generation.
• We’re passionate about our internal and external clients and live/breathe the client experience.
• We get to be creative daily.
• A smart, experienced leadership team that wants to do it right and is open to new ideas.
• We believe in autonomy and reward taking initiative.
• We have fun!

We’re Excited About You

• Love to keep things organized and have an unmatched attention to detail to accurately maintain inventory records.
• Passionate about delivering the highest level of customer service standards to internal and external customers.
• Ultimate team player, eager to jump in and help your colleagues to get the job done.
• Curious and creative, striving for ways to simplify processes and procedures to streamline work.
• Proven success achieving results both independently and through teamwork.
• Hands‑on teammate, who takes a proactive approach to all tasks.
• High school diploma or equivalent preferred.
• 1‑2 years customer service experience preferred and stockroom (or related work) experience.
• Basic product knowledge preferred but not required.
• Effective time‑management skill to execute multiple tasks simultaneously.
• Ability to be mobile in the stockroom or on the sales floor for extended periods of time.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium‑to‑large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Benefits Just For You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role is $18.00–$20.00 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

About the Company

Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We have seen some big changes since our first brick‑and‑mortar store opened more than half a century ago. What hasn't changed is our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we’re a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing – and we’re always looking for new energy and ideas.