Stock Associate

Aldo Group International AG; Indiana (PA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Inclusive working environment

Internal mobility & career progression

Paid volunteering day

Learning & development opportunities

Employee discount

Job summary

Aldo Group International AG is seeking a Retail Sales Associate to provide an elevated shopping experience and achieve sales goals. This role involves building client relationships through personalized styling, utilizing mobile POS systems, and supporting store operations with a focus on luxury retail service.

The ideal candidate has at least 1 year of sales experience, preferably in luxury retail, and strong knowledge of fashion trends. Flexibility in scheduling is important to meet business needs, including evenings and weekends.

Qualifications

• 1+ years of sales experience, preferably in luxury retail.
• Knowledge of fashion trends and competitors is important.
• Ability to communicate in English or German; Italian appreciated.
• Experience with basic computer proficiency and walkie-talkie use.
• Ability to work in a fast-paced environment is essential.

Responsibilities

• Deliver a personalized shopping experience and achieve sales goals.
• Build lasting client relationships through personalized styling.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to enhance sales.
• Complete daily operational tasks while maintaining service standards.

Skills

Sales experience

Knowledge of fashion trends

Language skills (English, German, Italian)

POS operation

Ability to work in fast-paced environments

Education

Combination of education and experience

Tools

Mobile POS

iPad/Laptop

Job description

You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust‑based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
• Language Skills: ENGLISH OR/GERMAN. ITALIAN would also be appreciated.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Ability to work in a fast‑paced environment.

Schedule: Ability to work a flexible schedule to meet business needs—including evenings, weekends, peak busy season, and high‑traffic retail days.

What Coach can offer you

• An inclusive, innovative, and fun working environment.
• Internal mobility & career progression.
• 1 paid volunteering day per year and opportunities to volunteer with global projects.
• Learning & development opportunities with our Ambassador Programme.
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
• Attractive employee discount.

Equal Opportunity

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.