Stewardship Manager

Themuseumofscience; Boston (MA); On-site; USD 80,000 - 88,000; Full time

Job summary

Museum of Science, Boston, seeks a Stewardship Manager to design and execute donor stewardship strategies, ensuring timely and compelling communications that demonstrate impact and strengthen donor relationships.

You will lead reporting, recognition, and engagement efforts across donor segments, coordinating with Communications and program teams to align messaging with institutional priorities and donor expectations.

Qualifications

• Donor stewardship knowledge and strategy development
• Excellent written and verbal communication

Responsibilities

• Designs and executes donor stewardship plans across segments and giving levels
• Oversees donor communications, reports, and impact updates
• Maintains systems for tracking engagement, recognition, and reporting commitments
• Monitors stewardship effectiveness and identifies program improvement opportunities

Job description

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff.

We value your perspective.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Stewardship Manager is responsible for designing and executing donor stewardship strategies that ensure meaningful engagement, recognition, and retention of donors. This role ensures that donors receive timely, accurate, and compelling communications that demonstrate the impact of their support and strengthen long-term relationships with the Museum.

What You’ll Accomplish

Donor Stewardship Strategy & Execution

• Develops and implements stewardship plans across donor segments and giving levels
• Ensures consistent, high-quality donor acknowledgment and recognition practices
• Manages donor reporting processes, including impact reports and updates

Donor Communications & Engagement

• Oversees development of donor-facing materials, including reports, letters, and impact
• communications
• Partners with Communications and program teams to gather content and articulate
• outcomes
• Ensures messaging aligns with institutional priorities and donor expectations

Stewardship Operations & Tracking

• Maintains systems to track donor engagement, recognition, and reporting requirements
• Ensures fulfillment of donor agreements and reporting commitments
• Monitors timelines and workflows to ensure timely delivery of stewardship activities

Program Evaluation & Continuous Improvement

• Tracks and analyzes stewardship effectiveness and donor retention trends
• Identifies opportunities to enhance donor experience and engagement strategies
• Oversees financial stewardship activities, including endowment reporting, donor fund stewardship, tax acknowledgment processes, and coordination with Finance to ensure accurate stewardship records and compliance with donor intent.

What We’re Looking For (Competencies)

Collaboration and Community

Builds strong relationships across Advancement, Finance, Communications, and other Museum teams to deliver a seamless donor experience and ensure stewardship commitments are met.

Creativity and Innovation

Develops thoughtful and engaging stewardship strategies that strengthen donor relationships while continuously identifying opportunities to enhance recognition and engagement.

Commitment to Excellence and Integrity

Produces accurate, high-quality donor communications and reporting with exceptional attention to detail while honoring donor intent and maintaining confidentiality.

Empathy and Leadership

Leads and develops a collaborative team while fostering meaningful relationships with donors and colleagues through thoughtful communication and a service-oriented approach.

Resilience and Adaptability

Balances multiple priorities in a changing environment, exercises sound judgment, and embraces new ideas and processes to strengthen the stewardship program.

Alignment with Museum Values

Demonstrates a passion for the Museum's mission and is committed to creating meaningful donor experiences that inspire long-term engagement and support.

How We Work-Our Values

Mission-Focused

We inspire a lifelong love of science in everyone.

Audience-Driven

Everything we do begins with the people we serve.

Innovative

We are curious, take smart risks, share responsibility, and own outcomes.

Generous

We offer time and energy towards common goals.

Salary Range: $80,000 — $88,000 USD

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.