Stewarding Supervisor

Crescent Hotels & Resorts; Short Hills (NJ); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Discounts on Crescent properties

Hotel room discounts

Free meals for associates

Unionized position

Job summary

Crescent Hotels & Resorts in Short Hills, NJ is seeking a Stewarding Supervisor to uphold quality standards across all stewarding operations in a fast-paced hotel setting.

You will lead a team, schedule shifts, ensure sanitary practices with ServSafe awareness, train staff, and collaborate with culinary and front-of-house teams to deliver spotless service while controlling costs and maintaining safety.

Qualifications

• 2 years of high-volume restaurant, hotel or resort experience as a steward.
• 1-2 years of stewarding banquet experience.
• Experience with industrial dishwashing equipment.
• ServSafe certification preferred.
• Strong communication skills, both oral and written.
• Schedule flexibility to include nights, weekends and holidays.
• Physical demands: ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Oversee all quality standards by stewards in the kitchen during shifts.
• Exemplify proper stewarding techniques and methods.
• Schedule management to ensure proper staffing for all shifts.
• Develop banquet pull sheets, ensure equipment cleanliness and plating readiness.
• Maintain inventory of silver, china and glassware; control costs.

Skills

High-volume hospitality

Team leadership

Communication skills

Stamina

ServSafe certification preferred

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Located across the street from The Mall at Short Hills, the Hilton Short Hills features locally sourced food, an outdoor terrace and lounge, tennis courts and an indoor/outdoor pool to offer a memorable and enjoyable experience to our guests.

We are looking for our next best team member to join our Stewarding team. We are committed to providing you with:

• Discounts with our Crescent managed properties in North America for you & your family members
• Hotel Room Discounts at Hilton properties worldwide
• Free meals in our associates' dining room
• This is a unionized position

Here is what you will be doing each day:

The Stewarding Supervisor's role is to ensure proper operational relationships and responsibility with stewards, culinary staff, wait staff, storeroom, front desk, concierge, maintenance and set-ups departments.

Main Duties:

• Oversee all quality standards by all stewards in the kitchen during scheduled shift.
• Exemplify proper technique, finesse, and knowledge of all stewarding procedures and methods.
• Efficiently manage schedule to ensure all shifts are properly staffed.
• Development and completion of banquet pull sheets, equipment cleanliness and plate up.
• Inventory Control: Maintain silver, China and glassware
• Encourage and train staff to properly use material and equipment's provided to do their job in order to reduce unnecessary expenses.
• Follow food safety and sanitation guidelines and ensure that staff understands and practices the same, including, but not limited to: Temperate danger zones, proper sanitation procedures, cross contamination procedures, etc. Obtain and maintain a valid ServSafe certification and manage to the standards of the ServSafe criteria. Employees obtain and maintain food handler's certification from the Health Department.
• Effectively communicate with co-workers and managers to maintain an efficient and safe workspace. This includes clear and concise instruction and delegation as well as follow-up on all job-related tasks.
• Lead team and work together to develop efficiencies with the work group to streamline production and labor.

Does this sound like you?

• 2 years of high-volume restaurant, hotel or resort experience as a steward
• 1-2 years of stewarding banquet experience.
• Experience working in a commercial kitchen using industrial dishwashing equipment.
• ServSafe certification preferred
• Communicate well both orally and in writing
• Exercise high levels of tact and discretion
• Demonstrate extreme courtesy and hospitality in stressful situations
• Schedule flexibility to include nights, weekends and holidays.
• Physical and Environmental Demands: Ability to lift, handle and transport up to 50 pounds as necessary; frequently (up to 5 hours/shift). Carrying heavy objects up and down stairs; frequently (up to 5 hours/shift. Bending, stooping, lifting; constantly (up to 8 hours/shift)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.