Stewarding Supervisor

Pyramid Global Hospitality; Naples (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Steward Supervisor for Naples Grande Beach Resort to lead the kitchen Steward team and uphold cleanliness standards in the back-of-house operations.

The ideal candidate brings Steward and supervisory experience, strong time management, and a collaborative attitude to foster a positive work environment and guest satisfaction.

Qualifications

• Someone with previous Steward experience.
• Someone with previous Supervisory experience preferred.
• Someone who has an engaging and pleasant personality who likes to meet new people.
• Someone who knows how to use their time wisely to accomplish tasks.
• Someone who can communicate effectively.
• Someone who has the ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans and dusters.
• Someone who is comfortable to lift, carry and position loads of at least 25lbs.

Responsibilities

• Lead a team of Stewards on the daily tasks of maintaining the cleanliness of the back of the house.
• Interact with team members and create a positive and upbeat work environment.
• Maintain a daily sanitation log for both dish machine and manual pot wash sink.
• Ensure the work areas are left ready and communicate any items that are not ready.
• Lead our Green initiatives by properly recycling all cardboard using the compactor.
• Be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor.
• Be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls.
• Use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares.
• Use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment.
• Have the opportunity to learn different tasks within the kitchen and develop new skills.
• Be part of a team and be able to assist in other areas when business levels dictate.
• Provide a genuine level of engagement with all guests and fellow crew members with a sincere smile.

Skills

Steward experience

Supervisory experience

Engaging personality

Time management

Effective communication

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Currently undergoing the most significant transformation in its nearly four‑decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort‑wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination‑inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service.

Naples Grande Beach Resort is Set among lush mangrove forests on Florida’s Paradise Coast; Naples Grande Beach Resort is a 474‑room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property‑wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full‑service spa, making it a premier destination for leisure travelers, groups and special events.

Whether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close‑knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort.

What You Will Have An Opportunity To Do

We are looking for individuals with great attention to detail to join our kitchen team as a Steward Supervisor. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel’s kitchen areas. This role truly is part of the “Heart of the House” and provides key services for culinary and food service teams so they can provide great service to our guests.

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role

• You will lead a team of Stewards on the daily tasks of maintaining the cleanliness of the back of the house
• You will have the opportunity to interact with team members and create a positive and upbeat work environment
• You will maintain a daily sanitation log for both dish machine and manual pot wash sink
• You will ensure the work areas are left ready and communicate any items that are not ready
• You will lead our Green initiatives by properly recycling all cardboard using the compactor
• You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor
• You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls
• You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares
• You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment
• You will have the opportunity to learn different tasks within the kitchen and develop new skills
• You will be part of a team and be able to assist in other areas when business levels dictate
• You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile

What are we looking for?

• Someone with previous Steward experience
• Someone with previous Supervisory experience preferred
• Someone who has an engaging and pleasant personality who likes to meet new people
• Someone who knows how to use their time wisely to accomplish tasks
• Someone with the ability to work on feet for an extended period
• Someone who can communicate effectively
• Someone who has the ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Someone who is comfortable to lift, carry and position loads of at least 25lbs.

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.