Steward I (Full Time)

Accorhotel; Hawaii; On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Retirement plan

Holiday pay

Paid vacation

Hotel discounts

Travel program

Free meals

Job summary

Fairmont Orchid on Hawai'i Island is seeking a Steward I to maintain cleaning equipment, wash dishes, and support front-of-house and culinary teams to ensure smooth service. The role involves keeping all stewarding gear clean and compliant with quality standards, assisting banquet events, and maintaining a safe, orderly workspace.

You will contribute to a collaborative luxury-hospitality team, uphold hygiene requirements, and help deliver exceptional guest experiences.

Qualifications

• Service-oriented with eye for detail and guest focus.
• Ability to work effectively in a team environment.
• Self-motivated and energetic with high standards.
• Maintain a neat, professional appearance at all times.
• Multilingual abilities are advantageous (Tagalog/Ilocano).
• Must provide TB clearance as required to work in Stewarding.
• Valid driver's license is required.

Responsibilities

• Provide front-of-house staff with all service equipment needs.
• Ensure equipment is clean and compliant with quality standards.
• Support culinary staff by maintaining dishware and lines for meals.
• Assist banquet staff with equipment and culinary needs for events.
• Clean and maintain stewarding equipment; ensure safe usage.
• Transport banquet food requirements to event locations.
• Report equipment issues to Steward Supervisor promptly.
• Keep the work area clean, tidy and dry at all times.

Skills

Service oriented

Teamwork

Self-motivated

Professional appearance

Multilingual

TB clearance

Driver's license

Job description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

The Steward I is responsible for the operation and maintenance of cleaning equipment and tools. They are also responsible for washing dishes, kitchen vessels, cleaning floors and equipment etc.

What you will be doing:

• Provide the front of house staff with all their service equipment needs.
• Ensure that all equipment provided to the front of house staff are clean and in compliance with quality standards
• Support the culinary staff by maintaining their lines with the required dishware for each meal period
• To support the banquet staff with all their equipment and culinary needs before and during each banquet event.
• Clean and maintain all equipment managed by the Stewarding department by ensuring the safe usage
• Transportation of all banquet food requirements to the location of event.
• Report to Steward Supervisor when any equipment/machinery is damaged, faulty or misused
• Keep work area clean, tidy and dry at all times

Your experience and skills include:

• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Maintain a clean and neat appearance at all times
• Ability to speak other languages and basic understanding of local languages will be an advantage (Tagalog/Ilocano)
• Provide the necessary State and Federal Requirements to work in Stewarding (Tuberculosis Clearance)
• Valid Driver’s License

Hourly Rate:

$27.81 USD

Visa Requirements:

Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment:

Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Fairmont Hotels & Resorts:

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-KK2

#AlohaOrchid