Steward I

Priority Dispatch Corp.; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Gun Lake Casino Resort is seeking a F&B Steward I to provide AAA 4-Diamond customer service while supporting all Food & Beverage venues.

You will work with the Executive Chef and Executive Steward to maintain cleanliness, HACCP compliance, and safe, attractive work areas, delivering unsurpassed service to guests and Team Members.

This role requires 18+, a high school diploma, strong communication, time management, and the ability to work hands-on in a high-volume kitchen.

Qualifications

• Must be able to communicate effectively with Guests, Team Members, and Management in written and verbal forms.
• Must be able to manage time effectively with minimal supervision.
• Must possess the ability to work hands-on in any kitchen environment pertaining to a threemeal period and high-volume productions.
• Must adhere to all company policies and AAA- Four Diamond Service Standards.

Responsibilities

• Maintain cleanliness, safety, and sanitation standards in accordance with department policies.
• Empty trash cans for all kitchens.
• Clean and stock the Team Dining Room.
• Display a professional and courteous attitude, ensuring positive guest interactions by following Gun Lake Casino Resort’s service standards.

Skills

Communication skills

Time management

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Job description

Position Summary:The F&B Steward I is responsible for providing AAA 4-Diamond customer service while supporting all Food & Beverage venues. The Steward I’s responsibility is in direct support of the Executive Chef and Executive Steward. They are to enforce all initiatives given, oversee their own responsibilities, and provide service to guests and Team Members in a professional, efficient, and courteous manner while maintaining a clean, safe, and attractive environment, in accordance with all company standards, policies, and procedures.About Us:At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:Love: Love your brothers and sisters and share with them.Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.Bravery: To do what is right, even in the most difficult of times.Honesty: Be honest in every action and provide good feelings in your heart.Wisdom: We cherish knowledge; wisdom is used for the good of the people. Humility: Know that you are equal to everyone else, no better, no less.In this Role:Must be able to demonstrate and ensure that the department is within HACCP guidelines.Must ensure and comply with a safe and hazard-free work environment according to the Department of Health and OSHA regulations.Must have the ability to learn the basics of soaps, chemicals, sanitation techniques, and ware-washing procedures.Always conduct yourself in a manner that reflects a positive, professional image by utilizing “Unsurpassed Service” practices.Must maintain an “Unsurpassed Service” personal grooming and uniform standards per your position and Gun Lake Casino Resort’s policies.Have knowledge of where your SDS booklet is located for your department and understand its contents.Display knowledge of all emergency procedures.Responsible for handling any Team Member or Guest opportunities.Display and encourage teamwork in the department.Communicate on a consistent basis with all managers. Keep them abreast of all department activities.Adhere to all policies and procedures as set forth by the Executive Steward and Executive Chef.Attend daily Team Member Huddles and look at the communication boards for pertinent information.Responsible for maintaining cleanliness, safety, and sanitation standards in accordance with department policies.Ensure that all caution/safety makers are displayed properly.Empty trash cans for all kitchens.Clean and stock the Team Dining RoomMaintain a professional and courteous attitude, ensuring positive guest interactions by always demonstrating Gun Lake Casino Resort’s AAA 4-Diamond service standards.All other duties as assigned.Work Conditions:Work is typically in a kitchen environment, back-of-house area, or on the casino floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.Essential Qualifications:Must be 18+ years of age.High School Diploma or equivalent.Ability to communicate effectively with Guests, Team members, and Management in both written and verbal forms.Must be able to manage time effectively with minimal supervision.Must possess the ability to work hands-on in any kitchen environment pertaining to a threemeal period and high-volume productions related to, but not limited to ensure all china, glass and silverware, flatware, dish machines, etc. are cleaned and maintained according to Gun Lake Casino Resort’s standards and specifications.Requires adherence to all company and department policies and procedures as well as all AAA- Four Diamond Service Standards of Gun Lake Casino Resort.Must be able to handle a flexible schedule.Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations.Must possess and demonstrate great attention to detail in order to maintain the unit’s appearance and operating standards.Must be able to distinguish between the different patterns of plate-ware and silverware.Physical Requirements:Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.Ability to read, write, and input data into the computer.Must have the manual dexterity to operate job-related equipment.Must have the ability to access all properties and areas.Must be able to lift up to 50 pounds, push up to 250 pounds on a push cart, and enter walkins of between -10 to 40 degrees without assistance.Ability to stand for the duration of their shifts.Ability to sit and work on a computer station for a long period of time.Disclaimer and Conditions of Employment:The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.Indian Preference:The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.