Sterile Processing Clinical Educator

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 44,000 - 62,000; Full time

Job summary

Wentworth-Douglass Hospital in Dover, NH, is seeking an experienced Sterile Processing education & training lead. This full-time role focuses on developing professional development programs for healthcare professionals and leading staff training within a fast-paced SPD.

The position reports to the SPD Manager and collaborates with SPD leaders and interdepartmental teams. Requires 3+ years SPD tech experience, CRCST certification, and strong instructional design skills.

Qualifications

• High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes.
• CRCST certification required by HSPA; CER certification preferred.

Responsibilities

• Develop and deliver professional development programs and in-service training sessions for healthcare professionals.
• Collaborate with SMEs to identify training needs and develop comprehensive training aligned with regulatory requirements.
• Conduct needs assessments, design learning objectives, and create training materials including presentations, handouts, e-learning modules, and multimedia resources.
• Incorporate innovative training methods and technologies to enhance learner engagement and knowledge retention.
• Coordinate with preceptors to ensure continuity and effectiveness of new hire training.
• Schedule recurring check-ins with new hires and preceptors to maintain training accountability.
• Perform QA audits and collaborate with SPD leadership on performance improvement initiatives.
• Perform other duties to support SPD operations.

Skills

Communication

Problem solving

Training

Customer service

Computer skills

Education

High School Diploma or Equivalent

Tools

MS Word

Excel

SPM instrument tracking system

Job description

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position is full time at Wentworth-Douglass Hospital in Dover, NH. The hours are Monday through Friday, days with no call. Occasional flexibility with hours for training purposes is required. Full time benefits eligible! This is a great opportunity for an experienced Sterile Processing professional to lead the education & training of staff in a fast-paced sterile processing department. The position reports to the SP Manager and involves frequent collaboration with the SP leaders and other interdepartmental leaders.

Responsibilities

• Responsible for developing and delivering professional development programs and in-service training sessions for healthcare professionals.
• Collaborate with subject matter experts and stakeholders to identify training needs and develop comprehensive training programs aligned with the organization’s goals and regulatory requirements.
• Conduct needs assessments, analyze training gaps, and design learning objectives and outcomes for in-service training sessions.
• Develop training materials, including presentations, handouts, e-learning modules, and multimedia resources, using instructional design principles and adult learning techniques.
• Incorporate innovative training methods and technologies to enhance learner engagement and knowledge retention.
• Collaborate with preceptors to ensure continuity and effectiveness of new hire training.
• Schedule recurring check-ins with new hires and preceptors to maintain training accountability.
• Perform routine QA audits and collaborate with SPD manager and supervisors on departmental and individual performance improvement initiatives.
• Perform other duties in support of SPD operations, as assigned.

Qualifications

High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials

• Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) required.
• Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred.

Experience

3 years minimum SPD Tech experience. Previous SPD leadership experience preferred. Previous experience designing and delivering training programs preferred.

Knowledge, Skills And Abilities

• Excellent interpersonal and verbal/written communication skills needed to maintain constructive working relationships within and outside of the department.
• Problem-solving and conflict-resolution skills.
• Program planning and organizational skills to effectively manage work and educational data collection.
• Customer service skills are required to effectively meet staff needs and build departmental and external relationships.
• Excellent computer skills are required to communicate electronically and to work with Word, Excel, and SPM instrument tracking system.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lb - 35lb
• Carrying Occasionally (3-33%) 20lb - 35lb
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

789 Central Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.99 - $29.99/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.