STEM Educator & Operations Administrator

Mad Science of Long Island; East Meadow (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading STEM activities provider in East Meadow, NY, is seeking an office administrator to support daily operations. The ideal candidate is energetic, organized, and has excellent customer service skills. Responsibilities include answering calls and emails, maintaining the CRM, and marketing support through social media. A minimum of 2-3 years of relevant experience is required. The role may involve moderate physical tasks, including lifting teaching bins. Own transportation is necessary.

Qualifications

• Must be friendly, assertive, and able to work independently.
• Self-motivated with exceptional time management skills.
• Extremely organized and detail-oriented.

Responsibilities

• Answer and direct phone calls, respond to inquiries by text or email.
• Maintain the Customer Relationship Manager (CRM) program.
• Confirm new jobs that are starting for the following week.

Skills

Organizational skills

Customer service

Time management

Interpersonal skills

Communication

Education

2-3 years prior admin or customer service experience

Tools

Microsoft Office (Word, Excel)

CRM systems

Job description

A leading STEM activities provider in East Meadow, NY, is seeking an office administrator to support daily operations. The ideal candidate is energetic, organized, and has excellent customer service skills. Responsibilities include answering calls and emails, maintaining the CRM, and marketing support through social media. A minimum of 2-3 years of relevant experience is required. The role may involve moderate physical tasks, including lifting teaching bins. Own transportation is necessary.