Station Manager (Store Manager)

Kelley Williamson Co.; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health

Vision

Dental

Life

Short term disability

401k

Bonus opportunities

Flexible Hours

Job summary

A leading retail company in Madison, Wisconsin is seeking a Station Manager to oversee store operations and ensure excellent customer experiences. The ideal candidate will have 1-3 years of management experience in a retail environment, strong leadership and organizational skills, and a commitment to superior customer service. Responsibilities include employee management, inventory control, cash management, and maintaining a positive store atmosphere. Competitive benefits are offered including health, vision, and flexible hours.

Qualifications

• 1-3 years prior Management experience in retail, grocery or restaurant is required.
• Minimum of 6 years management experience is required.
• Must complete an approved Food Service Sanitation Management course.

Responsibilities

• Oversee daily operations at the retail location.
• Ensure uninterrupted service and positive customer experiences.
• Maintain appropriate retail stock and manage inventory.

Skills

Excellent oral and written communication

Organizational ability

Team-building skills

Customer service skills

Job description

Job Description

As a station manager, you will lead the maintenance of store operations at your assigned location, ensuring uninterrupted service and promoting a positive customer buying experience. You will provide employee leadership, employee development, and exceptional customer service while promoting the highest‑quality products in the industry. A professional attitude, coupled with solid organizational skills and attention to detail, is a must.

Benefits

• Health
• Vision
• Dental
• Life
• Short term disability
• 401k
• Bonus opportunities
• Flexible Hours

Requirements

Overall responsibility for the daily operation of an assigned retail location, ensuring uninterrupted service and promoting a positive customer buying experience. Responsibilities include, but are not limited to:

• Employment/Employee Relations
• Retail Management/Operations
• Complete all required paperwork accurately and timely
• Maintain uninterrupted operation by effectively scheduling staff and being readily available to assist when needed
• Inventory counts: maintain appropriate retail stock, fuel, car wash chemical and operating supply levels
• Cash management
• Customer Service/Communication
• Facility Maintenance
• Provide customers with a clean, appealing and appropriately stocked facility, ensuring a positive buying experience and safe working environment

1–3 years prior Management experience in retail, grocery or restaurant is required.

Reporting Relationships

This position reports to the District Manager for the location’s territory. The location’s Assistant Manager, Lead Sales Associate, and Sales Associates report to this position.

Knowledge, Skills & Abilities

• Must possess excellent oral and written communication skills, organizational ability with solid attention to detail. Outstanding interpersonal and business skills, normally associated with a high school diploma, are required.
• Minimum of 6 years management experience is required.
• Must be a proven motivator with excellent team‑building skills, comfortable directing and training others.
• Must complete an approved Food Service Sanitation Management course, receive a passing score, and maintain a valid certificate onsite.
• Where required by law: must be able to obtain and maintain the applicable Operator License required to sell alcohol.
• Superior customer service skills are mandatory, and the ability to troubleshoot and solve problems effectively is essential.
• All Managers must be at least 21 years of age.
• Must have a valid Driver’s License and reliable transportation to get to and from work during all shifts, including during on‑call hours.
• Must be able to: lift and carry 50 pounds; stoop and bend; reach above shoulder level; climb; shovel; sweep and mop.