Station Manager CSI#1159

Chevron; Portland (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Direct Deposit

Health & Wellness packages

Education reimbursement

Shift Differential Pay

Management Bonus Program

Loyalty Service Time Program

Commuter Benefit Program

Job summary

Chevron Stations Inc. seeks a Station Manager for our Portland, OR location to lead daily retail operations and deliver exceptional customer service.

You will recruit and develop a team, ensure safety compliance, manage scheduling and payroll, and maintain inventory and margins.

Qualifications

• Experience in Customer Service Management or Retail Management.
• Candidates with no Management experience will not be considered.

Responsibilities

• Oversee the day-to-day operations of the retail facility as it relates to effectively running the business and managing employee matters.
• Recruiting, hiring, training, coaching, managing performance, and administering appropriate discipline.
• Overall responsibility for performance and stability of station including employees, compliance, safety, finances, and operations.
• Understand the importance of and ensure all station employees comply with local and federal wage & hourly requirements.
• Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs.
• Preserve the safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Reliable and predictable attendance required.
• Store Operations: Prioritize and delegate work; manage scheduling and labor hours; cover customer service, stocking, cleaning, and food-service.
• Merchandising and product inventory management.
• This includes: coordinate with other stations to limit out-of-stocks; audit stock levels; cash management activities; payroll submission; monitor expenses; handle escalated customer relations; review surveillance; ensure safety; conduct station meetings; use computer programs for daily operations; keep Business Consultant informed; perform duties as assigned.

Skills

Customer Service Management

Retail Management

Job description

Chevron Stations Inc. is looking to hire a Station Manager.

The ideal candidate must have experience in Customer Service Management or Retail Management.

Candidates with no Management experience will not be considered.

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

Location: Chevron Gas Station CSI #1159 | 12105 North Jantzen Ave | Portland, OR | 97217.

Compensation Range:

$25.92 - $38.88

Job Expectations:

• Oversee the day-to-day operations of the retail facility as it relates to effectively running the business and managing employee matters.
• Responsible for recruiting, hiring, training, coaching, managing performance, and administering appropriate discipline.
• Overall responsibility for performance and stability of station including employees, compliance, safety, finances, and operations. Appropriately leverages support groups as needed (e.g. Human Resources, Operations, Facilities).
• Understand the importance of and ensure all station employees comply with local and federal wage & hourly requirements.
• Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Handle accidents/incidents professionally and immediately.
• Preserve the safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Reliable and predictable attendance required.

Principal duties include but are not limited to:

Store Operations:

• Responsible for prioritizing and delegating work, and effectively manage time through efficient scheduling and usage of labor hours. Ensure all areas of station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
• Responsible for merchandising and product inventory management.

This includes but is not limited to:

• Coordinates with other stations to limit out-of-stocks in station across the zone.
• Follow CSI guidance to ensure correct volume and products in stores. Conduct audits ensure accurate stock levels.
• Responsible for all cash management activities in compliance with Loss Prevention processes.
• Coordinate with other SM's to cover resource gaps in the zone workforce when necessary.
• Ensure timely and accurate submission of weekly payroll in accordance with CSI guidelines.
• Proactively monitors station operating expenses and adjusts spending as needed.
• Handle escalated customer relations issues and think critically to implement solutions.
• Regularly review video surveillance footage to monitor station operations.
• Ensures station personnel and contractors comply with CSI's safety standards.
• Conducts station meetings to create alignment and ensure effective operations. Communicate all necessary information to staff enabling them to effectively perform their duties.
• Use various computer programs to support daily operations of the store. Complete daily administrative tasks regarding retail & gas sales, deliveries, etc.
• Keep Business Consultant informed of station operations and assist them in any special assignments or projects. Remain accountable to the BC for station performance.
• Performs duties as needed or assigned by Business Consultant.
• People Management
• Proactively identify hiring needs and partner with relevant parties to effectively staff the station.
• Create and sustain a diverse and inclusive station environment, encouraging mutual understanding and respect while promoting a productive team environment.
• Ensure appropriate onboarding and training of new employees to support station operations.
• Performance Management:
• Clearly communicate performance expectations for employees.
• Coach direct reports on the performance of their duties; conduct performance discussions and provide feedback to direct reports. Take corrective action when appropriate.
• Develop staff through stretch assignments.

Supervisor Responsibilities:

• This position is responsible for supervising all employees at their station.
• Travel.
• Rare, limited to required training/coverage for nearby stations and zone/district meetings.
• Physical demands include but is not limited to:
  • Ability to stand and walk for long periods of time on hard and uneven surfaces.
  • Ability to bend, lift weights up to 10 lbs., push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward.
  • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
  • Periodic exposure to all outdoor conditions during daylight hours.
  • Occasional exposure to walk-in coolers at 34°F.

Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA-based job position.

Visas will not be granted.

Benefits:

• Full-time & Part-time shifts available.
• Direct Deposit with competitive weekly pay.
• Health & Wellness packages available for purchase.
• Education reimbursement program.
• Shift Differential Pay for select shifts and job titles.
• Management Bonus Program.
• Loyalty Service Time Program.
• Commuter Benefit Program.

Chevron Stations Inc. (CSI) is an Equal Opportunity / Aff…

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