Station Manager

Chevron Corporation; San Jose (CA); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Direct Deposit

Health & Wellness packages

Education reimbursement

Shift Differential Pay

Management Bonus Program

Loyalty Service time Program

Commuter benefit Program

Job summary

Chevron Stations Inc (CSI) is seeking a dedicated Store Manager in California to lead daily retail operations, oversee staff, and ensure policy compliance. You will manage scheduling, merchandising, cash handling and payroll while maintaining safety standards and customer focus.

You will recruit and develop a diverse team, drive performance, handle escalated issues, and coordinate with support groups to meet store goals. This is a full-time on-site role.

Qualifications

• Must be proficient in English to understand policies and communicate with customers and coworkers.
• Previous managerial experience in retail, food service or fuel environments.
• Available to work a variety of hours including mornings, evenings, weekends, overnight shifts and holidays.
• Ability to multi-task in a fast-paced environment and exercise good judgment.
• Strong interpersonal and verbal and written communication skills.
• High School graduate or equivalent and 21+ years of age in relevant locales.

Responsibilities

• Oversee day-to-day operations of the retail facility and manage employee matters.
• Recruit, hire, train, coach, manage performance and administer discipline.
• Maintain station performance, safety, finances, compliance and operations with support from HR/Operations/Facilities.
• Ensure compliance with wage and hourly requirements.
• Follow safety, security and quality guidelines and handle incidents professionally.
• Maintain station cash handling, payroll submission, and cost controls.
• Provide leadership in staffing, coaching and performance development.
• Communicate effectively with staff and ensure clear instruction during shifts.

Skills

English proficiency

Retail management

Team leadership

Customer service

Education

High School diploma or equivalent

Job description

1301 S. WINCHESTER BLVD SAN JOSE CA 95128

Full time

JR108737

Excited to grow your career?

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

People First, Excellence Always

Job Expectations

• Oversee the day-to-day operations of the retail facility as it relates to effectively running the business and managing employee matters.
• Responsible for recruiting, hiring, training, coaching, managing performance and administering appropriate discipline.
• Overall responsibility for performance and stability of station including employees, compliance, safety, finances, and operations. Appropriately leverages support groups as needed (e.g. Human Resources, Operations, Facilities)
• Understand the importance of and ensure all station employees comply with local and federal wage & hourly requirements.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Handle accidents/incidents professionally and immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors and community at large.
• Reliable and predictable attendance required.

Principal duties include but are not limited to:

Store Operations

• Responsible for prioritizing and delegating work, and effectively manage time through efficient scheduling and usage of labor hours. Ensure all areas of station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
• Responsible for merchandising and product inventory management.

This includes but is not limited to:

• Coordinates with other stations to limit out-of-stocks in station across the zone.
• Follow CSI guidance to ensure correct volume and products in stores. Conduct audits ensure accurate stock levels.
• Responsible for all cash management activities in compliance with Loss Prevention processes.
• Coordinate with other SM’s to cover resource gaps in the zone workforce when necessary.
• Ensure timely and accurate submission of weekly payroll in accordance with CSI guidelines.
• Proactively monitors station operating expenses and adjusts spending as needed.
• Handle escalated customer relations issues and think critically to implement solutions.
• Regularly review video surveillance footage to monitor station operations.
• Ensures station personnel and contractors comply with CSI’s safety standards.
• Conducts station meetings to create alignment and ensure effective operations. Communicate all necessary information to staff enabling them to effectively perform their duties.
• Use various computer programs to support daily operations of the store. Complete daily administrative tasks regarding retail & gas sales, deliveries, etc.
• Keep Business Consultant informed of station operations and assist them in any special assignments or projects. Remain accountable to the BC for station performance.
• Performs duties as needed or assigned by Business Consultant.

People Management

• Proactively identify hiring needs and partner with relevant parties to effectively staff the station.
• Create and sustain a diverse and inclusive station environment, encouraging mutual understanding and respect while promoting a productive team environment.
• Ensure appropriate onboarding and training of new employees to support station operations.
• Performance Management:
• Clearly communicate performance expectations for employees.
• Coach direct reports on the performance of their duties; conduct performance discussions and provide feedback to direct reports. Take corrective action when appropriate.
• Develop staff through stretch assignments.

Job Specifications

Skills and experience include but is not limited to:

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
• Previous managerial experience in a retail, food service or fuel environment.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Ability to multi-task in fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgement.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.
• High School graduate or equivalent and a minimum 21 years of age.

Supervisor Responsibilities

• This position is responsible for supervising all employees at their station.

Travel

• Rare, limited to required training/coverage for nearby stations and zone/district meetings.

Physical demands include but is not limited to:

• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift weights up to 10 lbs., push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Occasional exposure to walk-in coolers at 34 F.

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA based job position

Visas will not be granted

Benefits

• Full-time & Part-time shifts available
• Direct Deposit with competitive weekly pay
• Health & Wellness packages available for purchase
• Education reimbursement program
• Shift Differential Pay for select shifts and job titles
• Management Bonus Program
• Loyalty Service time Program
• Commuter benefit Program

Compensation Range:

$29.92 - $44.88

Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [e-mail].

Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.

CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.

Chevron is an Equal Opportunity / Aff?