Statewide Disability Liaison Manager (SHPC4) - Statewide

State of Washington Dept of Children, Youth, and Families; Washington; Hybrid; USD 79,000 - 106,000; Full time

Job summary

State of Washington Dept of Children, Youth, and Families is seeking a Statewide Disability Liaison Manager (SHPC4) to lead a brand-new team in Child Welfare. The role supervises regional liaisons across the state and supports all Child Welfare regions, with opportunities to collaborate across divisions and with external partners.

Strong leadership, disability services knowledge, and policy experience are essential.

Qualifications

• One year of experience as SHPC3 or equivalent.
• OR two years as SHPC2 or equivalent.
• Bachelor's degree + five years in related services.
• Master's degree + four years in related services.
• Equivalent nine years of progressively responsible experience in family and child services.

Responsibilities

• Directs a unit of six SHPC2s designated as Regional Disability Liaisons.
• Provides statewide leadership for the Regional Disability Liaison team.
• Supervises, trains, coaches, and evaluates staff with advanced expertise.
• Manages recruitment, hiring, evaluation, and staff accountability.
• Leads statewide leadership for CW practice and program accountability.
• Oversees ADA/504/VRA compliance initiatives across regions.
• Directs organizational unit to deliver statewide client services.
• Aligns practice packages with program managers and policy.
• Develops processes to identify gaps and implements mitigation plans.
• Analyzes proposals and legislation for system impact and implementation.
• Prioritizes resources to meet VRA and ADA requirements with cross-division collaboration.

Skills

Leadership

Stakeholder engagement

Policy implementation

Supervision

Public speaking

Data analysis

Project management

Disability services

Collaboration

Change management

Education

Bachelor's degree in social work, health/social science, public admin

Master's degree in social work, health/social science, public admin

Equivalent professional experience totaling nine years

Job description

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Job Title

Statewide Disability Liaison Manager (SHPC4)

Location

Olympia, WA - Statewide Location. Telework and a flexible/hybrid schedule are available upon request/approval. The selected candidate can choose a designated workstation from any DCYF Office location. Some travel is required; This position provides support to staff located across the assigned catchment, and travel to attend meetings/trainings/conferences in-state is required, with possible out-of-state travel. For a detailed view of DCYF's regional boundaries, Click Here.

Closes

09/02/2026

Salary

$78,504 - $105,612. Annually.

The Department of Children, Youth, and Families is looking for a Statewide Disability Liaison Manager (SHPC4) to lead the development of a brand-new team in Child Welfare. This position will supervise regional liaisons across the state and support all Child Welfare regions. This newly established position will have the opportunity to lead collaboration within the Child Welfare Program & Practice section, across the regions and cross-divisionally. There will be leadership opportunities for partnership development with lived experts and external partners and an opportunity to grow in multiple areas of both Child Welfare leadership and infrastructure, as well as helping merge child welfare and disability practice. Knowledge, organization, communication, and experience in disability services, supervision, and in child welfare are the cornerstones of success in this position. Click here to learn more about DCYF.

Some of what you will get to do

• Directs a unit of six (6) professional Social Health and Program Consultants 2 (SHPC2s) designated as Regional Disability Liaisons.
• Provides statewide leadership and oversight for the implementation, performance, and accountability of the Regional Disability Liaison team and their deliverables.
• Supervises, trains, coaches, and evaluates CW Regional Disability Liaison staff with advanced-level expertise who provide statewide leadership and consultation on essential functions regarding practice standards and policy implementation and disability-informed practices.
• Manages all personnel activities related to recruiting, hiring, evaluating, and ensuring accountability for staff; Develops, implements, and manages systems to monitor and evaluate staff activity, performance, deliverables, expenditures, assignments, and work products to ensure consistency, quality, compliance, and accountability across regions.
• Directly accountable for unit, division, and statewide leadership in CW practice, oversight, and accountability for the implementation, performance, compliance, and continuous quality improvement of the Regional Disability Liaison team.
• Leads and oversees the development, implementation, and accountability of legislative mandates related to ADA, Section 504, and VRA compliance through the FPM Framework, ensuring consistent execution, monitoring, and alignment with agency requirements in coordination with the DCYF ADA Accessibility Program.
• Directs an entire organizational unit to develop and administer client service and programs essential to the agency’s purpose; Delivers integration of major CW practice changes within a complex system environment, with responsibility for measurable outcomes, consistency, and compliance.
• Provides advanced managerial skills for managing an entire organizational unit that provides extensive defined services on a statewide level across all CW Programs.
• Integrates disability information into and manages implementation of practice packages with program managers, including guidance, policy, training, and publications across major programs and service areas impacting CW, ensuring alignment with divisional and agency strategic plans.
• Develops and monitors processes to identify gaps in existing disability-related practice and implements mitigation plans through workforce preparation, resource development, and ongoing support to strengthen CW practice, accountability, and service delivery.
• Consults in analysis of potential CW practice changes arising from legislative proposals and law changes, federal laws and legal agreements, regulatory changes, DCYF strategic priorities, stakeholder proposals, and inter- and intra-departmental initiatives to assess system impact, implementation requirements, compliance obligations, and practice improvement opportunities.
• Prioritizes resourcing and preparing the CW workforce to successfully meet requirements of the Voluntary Resolution Agreement (VRA) with the U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ), as well as applicable provisions of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act (504), by collaborating cross-divisionally with the DCYF ADA Accessibility Program, the Adults with Disabilities Program Manager, and the Developmental Disabilities Program Manager to develop communication processes and drive practice improvements.

Required Qualifications

One year of experience as a Social and Health Program Consultant 3 (SHPC3) or equivalent.

OR

Two years of experience as a Social and Health Program Consultant 2 (SHPC2) or equivalent.

OR

A Bachelor's degree in social work, a health or social science, public administration, or a related field AND five (5) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

OR

A Master's degree in social work, a health or social science, public administration, or a related field AND four (4) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

OR

Equivalent professional experience totaling nine (9) years of progressively responsible experience in planning, administering, developing, supervising, or delivering family and child-related social services.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

In addition to those required qualifications, our ideal applicant will also have some or all of the following

• Experience hosting effective meetings to achieve desired results and communicate appropriate information to staff and leaders.
• Experience in system functioning and use of graphics to effectively communicate.
• Experience in disability access or service coordination, inclusion specialist, advocating and helping individuals with disabilities in systems.
• Mastery of leadership skills including understanding systems thinking, sense making/analysis, public speaking, and hosting meetings.
• Previously demonstrated ability to analyze, interpret, evaluate, and organize complex data into reports and practice.
• Previously demonstrated ability to plan and manage ongoing processes.
• Previously demonstrated commitment and ability in successful teamwork, participating and leading.
• Ability to communicate effectively within the workforce and leadership teams.
• Ability to establish and maintain tracking and monitoring systems.
• Previously demonstrated ability to manage (supervise, lead, coach, mentor, and train) professional staff and large diverse workgroups.
• Previously demonstrated ability to manage multiple work projects in a fast-paced environment.
• Previously demonstrated ability to make sound independent judgments in a complex organizational environment; Analyze sensitive issues objectively and realistically and furnish advice and consultation on these issues.
• Previously demonstrated ability to establish a learning environment, change management, and leadership using research, a common-sense and LEAD approach to best practices to increase individual and organizational effectiveness.
• Previously demonstrated ability to work independently.

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The incumbent must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual in-service and other required training.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit Public Employee Benefits Board (PEBB).

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

2026-07113