State Programs Counselor (Student Services Professional III)

California State University, Fullerton; Fullerton (CA); On-site; USD 62,000 - 88,000; Full time

Job summary

California State University, Fullerton's Office of Financial Aid seeks a State Programs Counselor (Student Services Professional III) to support students in navigating state aid programs and degree planning.

The role emphasizes counseling, complex verification, and directing activities with independent judgment; schedule is Monday–Friday, 8:00 AM–5:00 PM; salary range between $5,540 and $7,893 per month.

Responsibilities

• Plan, lead, and direct complex activities of State aid programs requiring independent thinking and applying personal judgment.
• Provide comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action.
• Verify applicant information that is highly complex and require independent thinking to seek alternative solutions.

Job description

Job Title

State Programs Counselor

Classification

Student Services Professional III

Auto Req. ID

560475

Salary Range

Classification Range $5,540 - $7,893 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,128 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

The Office of Financial Aid within the Division of Student Affairs is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the State Programs Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

The State Programs Counselor will serve as one of nine counselors who assist students in making successful progress toward their degree objectives by providing information, direction, and service. The State Programs Counselor performs in the following areas: 1) plan, lead, and direct complex activities of State aid programs requiring independent thinking and applying personal judgment, 2) provide comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and 3) perform verification of applicant information that are of the most-complex and require independent thinking to seek alternative solutions. Other duties as assigned.

Essential Qualifications