State Eligibility Consultant Marion South Hiring Event

Indiana; Indianapolis (IN); On-site; USD 22,000 - 31,000; Full time

Job summary

Indiana State Personnel Department is seeking a State Eligibility Consultant for on-site work in Marion County. You will review eligibility recommendations, conduct interviews for SNAP, TANF, and Medicaid, and ensure compliance with federal and state rules.

The role may supervise staff depending on agency needs. The position offers competitive pay starting at $19.30 per hour, a comprehensive benefits package, and the chance to make a meaningful impact on Hoosiers across Indiana.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel readiness

Public assistance knowledge

Interviewing

Empathy

Discretion

Communication skills

Math skills

Teamwork

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you’ll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you’ll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About The Family And Social Services Administration

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division’s overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Hiring Event Information

The Family and Social Services Administration (FSSA) is hosting a hiring event at our FSSA location on the east side of Indianapolis. Join our panel of hiring managers and Indiana State Personnel staff for an opportunity to interview for a State Eligibility Consultant position within the Department of Family Resources that will work onsite in Marion County.

Date: Friday, November 20, 2026

Time: 9:00 AM - 3:00 PM

Place: 4550 Victory Ln, Indianapolis, IN 46203

Salary

The salary for this position traditionally starts $19.30 per hour but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day In The Life

The essential functions of this role are as follows:

• Review all eligibility recommendations and information provided by contract staff.


• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.


• Examine data matches to find inconsistent and unreported data.


• Approve claims referred and calculated by the Contractor.


• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.


• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You’ll Need For Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Be willing to travel with reasonable accommodation.


• Thorough knowledge of public assistance policy, practices, and procedures.


• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.


• Working knowledge of computerized eligibility systems.


• Ability to identify problems, evaluate alternatives, and implement effective solutions.


• Ability to use tact and empathy in dealing with people from varied backgrounds.


• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.


• Demonstrates effective interview and communication skills.


• Ability to be flexible and self-motivated in managing multiple priorities.


• Ability to work independently and as part of a team.


• Ability to perform basic mathematical calculations.


• A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits Of Employment With The State Of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans


• Wellness Rewards Program: Complete wellness activities to earn gift card rewards


• Health savings account, which includes bi-weekly state contribution


• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match


• Two (2) fully-funded pension plan options


• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  
  
  
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  
  
  • Up to 15 hours of paid community service leave
  
  
  
  


• Combined 180 hours of paid vacation, personal, and sick leave time off


• 12 paid holidays, 14 on election years


• Education Reimbursement Program


• Group life insurance


• Referral Bonus program


• Employee assistance program that allows for covered behavioral health visits


• Qualified employer for the Public Service Loan Forgiveness Program


• Free Parking for most positions


• Free LinkedIn Learning access

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .