State Eligibility Consultant

State of Indiana; Columbus (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

Civicworks in Columbus, Indiana, seeks a State Eligibility Consultant to process and review SNAP, Medicaid, and TANF applications, changes, and redeterminations. The role ensures accuracy and compliance with federal and state regulations.

Responsibilities include conducting eligibility interviews and providing feedback to improve the review process. A strong knowledge of rules and empathetic communication are required for success in this position.

Qualifications

• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Demonstrates effective interview and communication skills.

Responsibilities

• Process and review applications, changes, and redeterminations for SNAP, Medicaid, and TANF benefits.
• Conduct eligibility interviews with applicants and clients.
• Provide feedback to improve the review process and ensure compliance with regulations.

Skills

Public assistance policy

Interviewing

Empathy

Communication skills

Regulatory compliance

Tools

Computerized eligibility systems

Job description

The State Eligibility Consultant processes and reviews applications, changes, and redeterminations for SNAP, Medicaid, and TANF benefits within the Division of Family Resources. The role ensures accuracy and compliance with federal and state regulations, conducts eligibility interviews, and provides feedback to improve the review process. This position is located in Columbus, Indiana and supports the state's mission to help families achieve self-sufficiency.

Key qualifications:

• Thorough knowledge of public assistance policy, practices, and procedures
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs
• Working knowledge of computerized eligibility systems
• Ability to identify problems, evaluate alternatives, and implement effective solutions
• Ability to use tact and empathy in dealing with people from varied backgrounds
• Demonstrates effective interview and communication skills