Starter/Ranger

Twice; Estero (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A golf club located in Florida seeks an experienced Starter/Ranger to ensure a smooth and enjoyable golf experience. The role involves managing player flow, greeting guests, and maintaining course etiquette. Ideal candidates will have a strong background in golf and excellent customer service skills. This position is essential for promoting an excellent golfing environment.

Qualifications

• Previous experience in golf operations or strong background in golf preferred.
• Candidates must demonstrate solid golf knowledge and core competency in golf etiquette.

Responsibilities

• Manage and organize the flow of players on the first tee.
• Greet members and guests in a friendly manner while confirming tee times.
• Communicate daily course rotations and any special course conditions.
• Monitor the golf course to maintain the established pace of play standard.

Skills

Solid golf knowledge

Core competency in golf etiquette

Customer service skills

Job description

Overview

The Starter/Ranger plays a key role in ensuring a smooth, enjoyable, and efficient golf experience for all members and guests. This team member serves as the on-course ambassador for Pelican Sound Golf & River Club-promoting pace of play, upholding course etiquette, and maintaining communication between the Golf Shop and players throughout the day.

Experience Required

Previous experience in golf operations or a strong background in the game of golf is preferred. Candidates are expected to demonstrate solid golf knowledge and core competency in golf etiquette and operations.

Essential Responsibilities

Starter Duties

• Manage and organize the flow of players on the first tee to ensure timely starts.
• Greet members and guests in a friendly, professional manner while confirming tee times.
• Communicate daily course rotations, pace-of-play expectations, and any special course conditions.
• Provide local knowledge such as restroom locations, cart-path-only restrictions, and pace reminders.
• Coordinate with Rangers and the Golf Shop to address any delays, weather concerns, or on-course issues.

Ranger Duties

• Monitor the golf course to maintain the established pace of play standard (4 hours and 2 minutes for 18 holes).
• Apply the "CORRECT" Rangering Method: Check, Observe, Review, React, Encourage, Chase, Thank - ensuring communication is consistent, respectful, and effective.
• Assist players encountering slow play, course confusion, or rules questions with professionalism and empathy.
• Observe course conditions and report issues such as cart damage, maintenance needs, or unsafe player behavior.
• Support a positive playing environment by diffusing conflicts calmly and enforcing golf etiquette standards.
• Serve as a visible presence throughout the course to promote player awareness and proactive pacing.