Starbucks (Hourly) Shift Supervisor - Coffee Experience - at RSW Airport

Paradies Lagardère; Fort Myers (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Paradies Lagardère in Fort Myers is seeking a Shift Supervisor to lead daily operations in our busy restaurant environment. You will supervise staff, ensure food safety, manage inventory, and deliver friendly, efficient service while upholding our TRIFIC values.

The role requires restaurant supervisory experience, strong communication, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Experience in supervision in the hotel/restaurant industry preferred.
• ServSafe Food Manager Certification or equivalent.
• Strong communication and ability to work in a team.
• Ability to work in a high energy, demanding environment.
• Able to work unsupervised for extended periods, with good judgment.

Responsibilities

• Assist with restaurant operations and inventory management.
• Lead shifts by delegating duties, assigning tasks, and following up with team members.
• Maintain health, safety, and sanitation procedures and food quality.
• Ensure proper opening and closing procedures are followed.
• Support cash-out procedures and POS training as needed.
• Demonstrate commitment to completing tasks and adapt to workload.

Skills

Leadership

Communication

Teamwork

Self-motivation

Organizational skills

Interpersonal skills

English proficiency

Customer service

Multitasking

Stress management

Education

ServSafe Food Manager Certification

Job description

All Paradies Lagardère Jobs, Including The Shift Supervisor, Require That You Embody a Positive Company Image By Providing Courteous, Friendly, And Efficient Service With a Smile To Customers And Team Members At All Times. You Must Embrace Our Family Culture By Following Our Core Values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), Recognize And Satisfy All Restaurant Guests As Well As Be Accountable To The Company And Restaurant Managers. Functions Include, But Are Not Limited To The Following Areas

Operations: Shift Supervisors must have open availability to work all shifts, weekends, and holidays.

• Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
• Lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Demonstrate management and leadership ability through building effective relationships with customers, supervisors, and team members.
• Must be proficient in each area of the restaurant to assist when necessary.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant.
• Prepare food when necessary.
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
• Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
• Follow proper procedures and guidelines for opening and closing the restaurant.
• Identify back-ups in the kitchen and work with managers to re-organize when necessary.
• Must demonstrate a commitment to getting the job done. Hours will vary on a weekly basis based on workload and deadlines. Working during weekends, holidays, and peak business periods may be required according to the manager’s schedule.
• Assists with cash-out procedures.
• Assists with POS training.
• Enthusiastically supports decisions once made by Paradies Lagardère and management.
• Open-minded to feedback.
• Perform other duties as assigned.

Education, Experience, Certifications

• Practical experience as a supervisor in the hotel/restaurant industry, preferred.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• ServSafe Food Manager’s Certification or equivalent.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.

Position Qualifications

• Must have sufficient self-confidence, poise and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.
• Must be able to sustain performance under conditions of stress – such as tight deadlines and detailed questioning.
• Ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of guests and team members present.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.