Starbucks Barista

CoralTree Hospitality; Sunriver (OR); On-site; USD 19,000 - 26,000; Full time

Job summary

Sunriver Resort is seeking a Starbucks Barista to deliver legendary customer service, craft quality beverages, and maintain a clean, welcoming store environment. You will work in a fast-paced, team-oriented setting and model Sunriver's values of trust and commitment.

The role emphasizes guest satisfaction, adherence to recipes, and proactive teamwork, with opportunities to contribute to training and store operations.

Qualifications

• Ability to learn quickly.
• Ability to follow oral and written instructions and seek clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Provide legendary customer service and greet guests.
• Remain calm during peak hours to maintain standards.
• Anticipate customer and store needs.
• Communicate information to the manager for smooth shifts.
• Assist with new partner training and provide coaching as needed.
• Maintain a clean, organized workspace and adhere to safety protocols.
• Follow cash handling, safety and sanitation policies.
• Maintain regular attendance and punctuality.
• Prepare quality beverages and products per recipes.
• Recognize and reinforce team morale.

Skills

Learn quickly

Follow instructions

Interpersonal skills

Team player

Relationship building

Job description

Overview

Join the team at Sunriver Resort and bring your passion for coffee to life as a Starbucks Barista! We are looking for energetic and customer-focused individuals to craft high-quality beverages while delivering exceptional service in a fast-paced, team-oriented environment. This job contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

The Barista will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and exemplary the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods

Core Competencies

Customer Focus

• Delivers legendary service that meets and exceeds all customers' expectations

Ethics and Integrity

• Adheres to Starbucks values, beliefs and principles during good and bad times

Composure

• Remains calm, maintains perspective and responds in a professional manner when faced with tough situations

Personal Learning

• Takes personal responsibility for the continuous learning of new knowledge, skills and experiences

Dealing with Ambiguity

• Able to successfully function during times of uncertainty and changing priorities

Decision-Making

• Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment

Interpersonal Savvy

• Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks

Results Oriented

• Gets results and achieves goals

Qualifications

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

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