STARBUCKS/BARISTA

Kroger; Lombard (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Health, dental, vision, and prescription coverage

Flexible scheduling with paid time off

Employee Assistance Program

Associate discounts on purchases

Tuition reimbursement up to $21,000

Growth through training programs

Job summary

A leading grocery chain is seeking a Barista for its Mariano’s location in Lombard, Illinois. The role involves providing exceptional customer service, preparing beverages, and promoting a welcoming environment. Ideal candidates should have excellent customer service skills and any previous comparable experience. Benefits include health coverage, flexible scheduling, and growth opportunities.

Qualifications

• Ability to work in a high-paced, sometimes stressful environment.
• Ability to manage conflict in a reasonable and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.

Responsibilities

• Create a welcoming environment and answer customer questions.
• Prepare beverage selections and handle transactions with best practices.
• Stay current with seasonal and special ads.

Skills

Excellent customer service skills

Previous comparable experience

Job description

Barista – Kroger – Mariano’s

Join the Mariano’s family as a front‑line barista at Kroger, serving the Illinois community with quality coffee, fresh food, and a welcoming experience.

Job Overview

As a barista you will provide exceptional customer service in a safe and clean environment, promote inclusion, and deliver the right products at the right time while demonstrating Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an environment that welcomes customers, answers questions about products, and makes recommendation to promote store goals.
• Gain and maintain knowledge of products and be able to respond to questions and suggest products.
• Collaborate with associates and promote teamwork.
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items and inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend coffee shop items to customers to meet their needs.
• Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness; review sell‑by dates and take appropriate action.
• Properly use kitchen equipment, espresso machine, blender, computerized scale, and steamer.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management.
• Ability to work cooperatively in a high‑paced, sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Benefits

• Health, dental, vision, and prescription coverage through company plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Employee Assistance Program and free counseling.
• Associate discounts on purchases, including travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career.
• Vast potential for growth through industry‑leading training programs and diverse career pathways.

To apply, please submit your résumé and cover letter through Kroger’s career portal. If you need reasonable accommodation in the application or hiring process, call 844‑849‑7136 or contact the store manager of the location listed above.