STARBUCKS BARISTA

Smith's Food & Drug Centers; Jackson (WY); On-site; USD 24,000 - 36,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a barista who will exceed service standards by delivering prompt, quality coffee selection, purchase, and preparation. You will demonstrate the company values of respect, honesty, integrity, diversity, inclusion and safety on every customer interaction.

Candidates should be able to greet customers, prepare espresso drinks, follow store policies, and maintain a clean service area while handling cash and inventory with accuracy.

Qualifications

• High school diploma or GED plus six months of customer service experience
• Ability to complete Initial Store Training and pass barista certification with 90%+
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and overtime as needed
• Accuracy and attention to detail
• Ability to organize and prioritize tasks

Skills

High school diploma

Barista certification

Fast-paced environment

Weekend availability

Attention to detail

Task prioritization

Education

High school diploma or GED

Job description

Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience
• Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects

Desired

• Knowledge of company policies, procedures, and organizational structure
• Familiarity with industry/technical terms and processes
• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Promote and follow company initiatives
• Greet customers, answer questions, and suggest product to enhance service and meet sales goals
• Maintain cleanliness of customer service area and equipment
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
• Follow store policies and procedures
• Perform cleaning tasks in accordance with the duty rosters and cleaning standards
• Follow standards for merchandising, stocking, rotating, and storing all products
• Follow cash handling and register policies
• Follow inventory stocking and recording guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation