Starbucks Barista

Courtyard by Marriott; City of Rochester (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation, sick days and holidays

401K Retirement plan with company copy

Travel discounts on branded properties

Job summary

Buffalo Lodging Associates seeks a Starbucks Barista in Rochester, NY. Responsibilities include taking orders, crafting beverages to brand standards, handling payments, and ensuring a welcoming guest experience in a fast-paced setting.

We value a people-person attitude and the ability to multi-task while maintaining quality and cleanliness. Full-time and part-time shifts are available, with competitive weekly pay and benefits.

Qualifications

• Food and beverage or restaurant experience is preferred.
• High School diploma or equivalent preferred.
• Able to understand company guidelines and guest-service procedures.
• Computer skills including Word and Excel are strongly preferred.

Responsibilities

• Greet guests and answer menu questions.
• Take orders accurately and promptly.
• Prepare beverages per brand standards.
• Deliver beverages/food to guests in a timely manner.
• Handle checks and payments per policies.
• Clean equipment and restock service items.
• Maintain a positive, professional attitude with guests and team members.
• Report guest dissatisfaction or issues to a supervisor for resolution.
• Follow policies, safety, and sanitation procedures.
• Perform additional tasks as assigned by management.

Skills

Food & beverage experience

Customer service

Cash handling

Computer knowledge (Word, Excel)

Education

High School diploma or equivalent

Tools

Intranet

Property management system

Word

Excel

Job description

Description

Starbucks Barista

The Starbucks located at 100 Chestnut St. Rochester, NY 14604

[phone]

The Starbucks in the Five Star Bank Plaza is one of the properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Baristas not only create delicious beverages but they make connections with their customers! Each drink or bite is served with a smile and often a laugh or two. Responsibilities include ensuring that customers experience the unique Starbucks experience while making drinks, making menu suggestions, stocking inventory, and ensuring store cleanliness. The ideal Barista candidate is a “people-person” who truly enjoys the customer experience. Must be able to work in a fast-paced environment with the ability to multi-task, all while keeping a smile and a sense of humor!

Responsibilities

• Greeting guests and answer all questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
• Timely delivery of beverages/food to guests.
• Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
• Cleaning equipment and areas. Restocking service items
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report all incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Any other tasks / duties as requested by management.

Pay range: $18.00-$19.00

Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

What You Bring

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus.
• High School diploma or equivalent is preferred.
• Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

A Growing Hotel Management Company – Come Join Us

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Equal Employment Opportunity

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Preferred Behaviors

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well