Stakeholder Management Solutions Department Manager - Environmental Services

Burns & McDonnell; Dallas (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Burns & McDonnell's Stakeholder Management Solutions (SMS) Department Manager leads the SMS Business Line within Environmental Services in the South Central Region, covering TX, LA, MS, and AR. This role reports to the Regional Environmental Global Practice Manager and guides strategy, staff, and client delivery in the SCR.

The ideal candidate drives profitable growth, develops client relationships, and mentors teams while ensuring safety, quality, and schedule adherence across projects for

Qualifications

• Bachelor's degree in engineering, law, political science, environmental science, geology, or related field.
• 7+ years in right of way acquisition, public engagement/outreach, construction, or project management; 10 years preferred.
• Knowledge of utilities, renewables, oil/gas/chemicals sectors; strong PM skills.

Responsibilities

• Develop and execute the SMS Business Line strategy across SCR, including operating procedures, marketing, pricing, and client-retention.
• Lead growth and performance against sales, revenue, profitability, and staffing goals; manage project performance for profitability.
• Serve as account manager for key clients; develop client plans and guide other account managers delivering service.
• Identify target clients and pursuits; lead sales, marketing, cost proposals, and budgeting.
• Oversee project delivery to meet safety, quality, schedule, budget, and cost controls.
• Provide senior technical input, promote excellence and innovation; mentor staff and lead change.
• Ensure adherence to QA/QC and safety programs; build relationships across teams.

Skills

Project management

Communication

Change leadership

MS Office proficiency

Education

Bachelor's degree in engineering, law, political science, environmental science, geology, or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

Description

The Stakeholder Management Solutions (SMS) Department Manager leads the SMS Business Line within Environmental Services (ENS) in the South Central Region (SCR), which includes Texas, Louisiana, Mississippi, and Arkansas. Reporting to the Regional Environmental Global Practice Manager, this role is accountable for the business line's strategy, growth, staff, client relationships, and project delivery in the region. The manager will work with Burns & McDonnell leadership to grow the practice across the SCR and nationally, serving public- and private-sector clients. The role builds on the existing team and advances profitable growth consistent with the company's core values of client satisfaction, commitment, dedication, integrity, safety, and outstanding service.

Key Responsibilities

• Develop and execute the SMS Business Line's long-term strategy across the SCR, including operating procedures and marketing, pricing, sales, and client-retention strategies; coordinate with regional and national plans.
• Lead growth and performance against established sales, revenue, net income, profitability, and staffing goals. Manage project performance to support strong profitability.
• Serve as account manager for key clients. Develop client service and relationship plans, cultivate relationships within target organizations, and guide other account managers and coordinators who lead day-to-day service delivery and client satisfaction.
• Identify target clients and key pursuits; lead sales and marketing efforts and development of cost proposals and qualifications; prepare and present project budgets and cost estimates.
• Oversee project delivery to meet or exceed client expectations and internal requirements for safety, quality, schedule, budget, labor and cost control, profitability, and client satisfaction.
• Provide senior-level technical advice, input, and evaluation on deliverables; promote technical excellence and innovation.
• Set departmental objectives and requirements; organize projects and develop standards and guidelines. Assign work and review performance to support efficient, cost-effective use of staff.
• Attract, hire, develop, and retain staff; support mentorship and lead organizational change.
• Ensure adherence to the Burns & McDonnell Quality Control program and QA/QC processes, the company Safety program, and applicable company and site safety policies.
• Build effective working relationships with clients, customers, contractors, and other disciplines, and coordinate effectively across teams.
• Monitor technology and industry trends relevant to SMS services and market sectors, and advise staff on aligning services with those trends.
• Use creativity, foresight, and sound judgment to anticipate and resolve problems.

Qualifications

• Bachelor's degree in engineering, law, political science, environmental science, geology, or a related field from an accredited program.
• At least 7 years of related professional experience in right of way acquisition or public engagement and outreach, construction, and/or project management. 10 years preferred.
• Detailed knowledge of and practical experience within one or more of these market sectors: utilities, renewable, and/or oil, gas, and chemicals.
• Strong project management skills and a strategic perspective.
• Excellent oral and written communication and interpersonal skills, including the ability to present complex information clearly to employees, management, and clients.
• Ability to positively influence others, lead, and manage change.
• Proficiency with standard business software, including Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

• Previous management experience.
• An advanced degree and/or professional license.
• This position requires approximately 25% travel.

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.

EEO/Disabled/Veterans

Job Environmental

Primary Location US-TX-Houston

Other Locations US-TX-San Antonio, US-TX-Austin, US-TX-Dallas

Schedule: Full-time

Travel: Yes, 25 % of the Time

Job Hire Type Experienced #LI-GS #ENS N/A