Stakeholder Engagement and Reporting - Community Investing and Development

Citi; Charlotte (NC); On-site; USD 82,000 - 122,000; Full time

Job summary

Citi in Charlotte, NC seeks an AVP for Stakeholder Engagement and Reporting to advance CID’s impact through philanthropy, equity investing and volunteerism. You will coordinate stakeholder engagement across Enterprise Services and Public Affairs, collaborating with communications, government affairs, and legal teams.

You will develop content, support impact reporting, draft submissions for awards, and create internal materials.

Qualifications

• Minimum of 3 years of professional experience, preferably in philanthropy, corporate social responsibility or related fields.
• Exceptional interpersonal and communication skills, with a proven ability to influence and engage diverse stakeholders at all levels, including senior leadership
• Advanced project management capabilities, with a track record of successfully delivering complex initiatives
• Analytical, strategic decision-making and problem-solving skills, with meticulous attention to detail
• Proven ability to drive initiatives autonomously
• Demonstrated ability to manage multiple complex projects and thrive in fast-paced environments
• Mastery of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strategic integration and leveraging of AI tools to enhance efficiency and effectiveness in reporting and engagement

Responsibilities

• Content development for flagship campaigns that showcase CID’s approach and impact through its philanthropy, equity investing and volunteerism
• Contribute to impact reporting, including regulatory reporting, corporate reporting and flagship initiative reports
• Draft submissions for third-party assessment and recognition activities, including awards, surveys and ratings/rankings
• Produce internal materials (i.e. toolkits, fact sheets) to support CID team members in speaking opportunities, convenings and publications
• Work with external vendors and partners to produce creative assets, such as graphics, videos, one-pagers, etc.
• Support the production of executive-level briefing materials and presentations for CID’s leadership team
• Contribute to the development and maintenance of CID and Citi Foundation platforms, including webpages, sharepoint sites, social media, email inboxes, etc.
• Coordinate and maintain the team’s project pipeline and reporting cadence, ensuring visibility into milestones, priorities, progress and upcoming deliverables
• Track key metrics to measure the success of CID’s stakeholder engagement and reporting efforts and flagship campaigns to inform decision making
• Contribute to benchmarking and analysis initiatives to identify best practices and areas for improvement in stakeholder engagement and reporting efforts
• Ensure adherence to all compliance standards and facilitate approval processes for internal/external content production

Skills

Interpersonal communication

Project management

Analytical thinking

Autonomy

Multi-project management

Microsoft Office

AI in reporting

Tools

Microsoft Office Suite

Job description

The Stakeholder Engagement and Reporting role is a key member of the Community Investing and Development (CID) team, primarily supporting stakeholder engagement and reporting. The CID team works to advance economic opportunity through impact investing, employee volunteerism, the philanthropy of the Citi Foundation and fulfillment of regulatory obligations including the Community Reinvestment Act in the U.S. The AVP will coordinate and support stakeholder engagement and reporting efforts in collaboration with teams across Enterprise Services and Public Affairs, including colleagues in corporate communications and government affairs, as well as other corporate functions, such as legal.

Responsibilities

• Content development for flagship campaigns that showcase CID’s approach and impact through its philanthropy, equity investing and volunteerism
• Contribute to impact reporting, including regulatory reporting, corporate reporting and flagship initiative reports
• Draft submissions for third-party assessment and recognition activities, including awards, surveys and ratings/rankings
• Produce internal materials (i.e. toolkits, fact sheets) to support CID team members in speaking opportunities, convenings and publications
• Work with external vendors and partners to produce creative assets, such as graphics, videos, one-pagers, etc.
• Support the production of executive-level briefing materials and presentations for CID’s leadership team
• Contribute to the development and maintenance of CID and Citi Foundation platforms, including webpages, sharepoint sites, social media, email inboxes, etc.
• Coordinate and maintain the team’s project pipeline and reporting cadence, ensuring visibility into milestones, priorities, progress and upcoming deliverables
• Track key metrics to measure the success of CID’s stakeholder engagement and reporting efforts and flagship campaigns to inform decision making
• Contribute to benchmarking and analysis initiatives to identify best practices and areas for improvement in stakeholder engagement and reporting efforts
• Ensure adherence to all compliance standards and facilitate approval processes for internal/external content production

Qualifications

• Minimum of 3 years of professional experience, preferably in philanthropy, corporate social responsibility or related fields
• Exceptional interpersonal and communication skills, (both written and verbal), with a proven ability to influence and engage diverse stakeholders at all levels, including senior leadership
• Advanced project management capabilities, with a track record of successfully delivering complex initiatives
• Analytical, strategic decision-making and problem-solving skills, with meticulous attention to detail
• Proven ability to drive initiatives autonomously
• Demonstrated ability to manage multiple complex projects and thrive in fast-paced environments
• Mastery of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strategic integration and leveraging of AI tools to enhance efficiency and effectiveness in reporting and engagement

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Job Family Group

Communications and External Relations ------------------------------------------------------

Job Family

Community Development ------------------------------------------------------

Time Type

Full time ------------------------------------------------------

Primary Location

NC-CHARLOTTE (BALLANTYNE) ------------------------------------------------------

Primary Location Full Time Salary Range

$81,600.00 - $122,400.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date Nov 03, 2026 Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.