Stage Operations Lead — Horror Attraction

Universal Orlando Resort; Las Vegas (NV); On-site; USD 42,000 - 60,000; Full time

Job summary

Universal Orlando Resort is seeking an Operations Support for Universal Horror Unleashed (UHU) to uphold policies and assist in venue management. You will be the go-to expert for a show area, maintaining knowledge of the house/stage, tech components, and talent.

You will support the Stage Manager in operating the house/stage, complete critical daily tasks, and collaborate with UDX and contracted talent to ensure safety, quality, and guest satisfaction.

Qualifications

• Ability to work in a team environment.
• Knowledge in theatrical or immersive entertainment is preferred.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

Responsibilities

• Performs all operational duties supporting entertainment operations at UHU.
• Serves as first point of contact for Performer requests and concerns.
• Monitors guest flow as assigned and partners with guest experience operations for efficiencies.
• Conducts daily start-up meetings and handles staffing issues resulting from call outs.
• Ensures adherence to safety standards and proper PPE usage.

Skills

Teamwork

Theatrical entertainment

Attendance

Education

Stage management degree preferred

Job description

Universal Orlando Resort is seeking an Operations Support for Universal Horror Unleashed (UHU) to uphold policies and assist in venue management. You will be the go-to expert for a show area, maintaining knowledge of the house/stage, tech components, and talent.

You will support the Stage Manager in operating the house/stage, complete critical daily tasks, and collaborate with UDX and contracted talent to ensure safety, quality, and guest satisfaction.