Staffing Specialist

SURGE Staffing; Bucyrus (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

SURGE Staffing is seeking a motivated Staffing Specialist / Recruiter to join our team in Ohio. This entry-level role combines sales, customer service, recruiting, and business development to support clients and temporary staff.

You will source, screen, interview, and onboard candidates, build client relationships, and drive growth through outreach and service excellence. Strong communication and multitasking are essential.

Qualifications

• Minimum of 1 year of sales and/or customer service experience.
• High school diploma or equivalent.
• Previous experience in recruiting, staffing, human resources, customer service, or business development preferred.
• Leadership or supervisory experience is a plus.
• Strong communication, interpersonal, and relationship-building skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and problem-solving skills.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees
• Recruit, screen, interview, and onboard qualified candidates
• Source candidates through job boards, resume databases, referrals, and recruiting platforms
• Match candidate skills and experience with client staffing needs
• Build and maintain strong relationships with clients and temporary associates
• Conduct follow-up calls to ensure employee satisfaction and successful placements
• Generate and develop new business opportunities through sales and networking efforts
• Perform client service calls and outside sales visits to maintain and grow business partnerships
• Promote Surge Staffing services and identify additional staffing solutions for customers
• Support branch operations through administrative and data entry tasks
• Assist with employee coaching, performance management, and retention efforts
• Resolve employee and client concerns in a professional and timely manner
• Support branch growth initiatives and contribute to overall revenue goals

Skills

Sales experience

Customer service

Communication

Interpersonal skills

Microsoft Office

Multitasking

Organizational skills

Relationship building

Education

High school diploma

Tools

Microsoft Office

Job description

Staffing Specialist / Recruiter (Entry-Level Sales & Customer Service)

Surge Staffing is seeking a motivated, energetic, and customer-focused Staffing Specialist to join our growing team. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees
• Recruit, screen, interview, and onboard qualified candidates
• Source candidates through job boards, resume databases, referrals, and recruiting platforms
• Match candidate skills and experience with client staffing needs
• Build and maintain strong relationships with clients and temporary associates
• Conduct follow-up calls to ensure employee satisfaction and successful placements
• Generate and develop new business opportunities through sales and networking efforts
• Perform client service calls and outside sales visits to maintain and grow business partnerships
• Promote Surge Staffing services and identify additional staffing solutions for customers
• Support branch operations through administrative and data entry tasks
• Assist with employee coaching, performance management, and retention efforts
• Resolve employee and client concerns in a professional and timely manner
• Support branch growth initiatives and contribute to overall revenue goals

Qualifications

• Minimum of 1 year of sales and/or customer service experience required
• High school diploma or equivalent required
• Previous experience in recruiting, staffing, human resources, customer service, or business development preferred
• Leadership or supervisory experience is a plus
• Strong communication, interpersonal, and relationship-building skills
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational and problem-solving skills