Staffing Assistant (Bilingual)

Elwood Staffing; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental and Vision plan

401K Plan with company contribution

Telemedicine - Teledoc

Paid Time Off & Paid Holidays

Tuition reimbursement

Disability - Short and Long Term

Bereavement Leave

Annual incentive and bonuses

Job summary

Elwood Staffing is seeking a Staffing Assistant to join our growing team in Indiana. The role focuses on greeting, scheduling, responding to inquiries, and processing of applicants and associates, while supporting branch operations and customer service goals.

You will handle intake, interview flow, and new hire documentation, coordinating with staff to ensure timely, accurate processing and excellent service. We offer extensive training and advancement opportunities within the company.

Qualifications

• Experience in a customer service role preferred.
• Excellent communication skills and ability to work cross-functionally.
• Proficiency with Microsoft Office suite.

Responsibilities

• Greet visitors and direct them to appropriate staff.
• Schedule appointments and manage intake/interview flow.
• Respond to inquiries and manage applicant traffic.
• Process new hire paperwork and ensure proper documentation.
• Administer pre-employment tests and record results.
• Ensure compliance with company policies and government regulations.

Skills

Bilingual Spanish/English

Customer service

Verbal & written communication

Multitasking

Tools

Microsoft Office

Job description

When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us!

Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily.

#powerthepurple

What Elwood Staffing can offer you:

• Competitive salary
• Health, Dental and Vision plan
• Prescription drug plan
• Life and Supplemental Life Insurance
• Short and Long - Term Disability
• 401K Plan with company contribution
• Telemedicine - Teledoc
• Employee Assistance Program
• Access to Benefit Advocates
• Discount tickets, travel, and shopping-Working Advantage
• Dell computer discount
• Enterprise Rental Car discount
• Chairman's Club
• Anniversary awards program
• Tuition reimbursement
• $500 bonus paid for completion of approved Professional Certification
• $500 Recruitment Incentive for Internal Careers
• Bereavement Leave
• Paid Time Off & Paid Holidays
• Progressive training and development
• Opportunities for advancement throughout our company

General Purpose of a Staffing Assistant:

The branch is the fundamental business unit of Elwood Staffing and the Staffing Assistant is a primary role in greeting, scheduling, responding to inquiries, and processing of applicants and working associates. The Staffing Assistant is responsible for supporting the strategic objectives, branch operations, customer service activities, and business development activities. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job.

Essential Functions of a Staffing Assistant:

If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following:

• Bilingual: fluent in Spanish and English.
• Execute service operations activities to support 100% on-time order fulfillment.
• Greet visitors, determine the nature of the business, and direct visitors to appropriate staff members.
• Answer incoming phone calls; effectively determine the nature and urgency of the call and take appropriate action.
• Distribute and manage incoming mail.
• Coordinate and manage the flow of applicant traffic throughout the intake and interview process.
• Manage the new hire process ensuring all new hire documents are completed appropriately.
• Administer pre-employment tests and enter results according to standard operating procedures.
• Ensure service operations activities comply with company policies and applicable government regulations.

Desired Skills & Experience - Staffing Assistant:

• Experience in a customer service role preferred.
• Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.
• Excellent computer skills including proficiency in Microsoft Office suite.
• Strong verbal and written communication skills.

If you are organized, determined, detail-oriented, and able to multitask in a fast-paced environment then the Staffing Assistant position would be a great fit for you!

Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry!

We are an Equal Opportunity Employer.

Find out more about us at www.elwoodstaffing.com

#IJSR