Staff Therapist (Physical Therapist or Occupational Therapist)- FULL TIME

Reborn Pelvic Health & Wellness; Lehi (UT); On-site; USD 70,000 - 90,000; Full time

Job summary

Reborn Pelvic Health & Wellness in Lehi, Utah, is hiring a Staff Physical Therapist or Occupational Therapist to deliver exceptional patient care in an outpatient clinic setting. Ideal candidates will be graduates from CAPTE-accredited programs with state licensure and a passion for pelvic health. Responsibilities include fulfilling clinic metrics, engaging in marketing efforts, and ensuring compliance with regulations. A collaborative and efficient work environment awaits, with a commitment to ongoing professional development.

Qualifications

• Graduate of a CAPTE-accredited Physical Therapy Program or equivalent.
• Current state license for Physical Therapy or Occupational Therapy required.
• Compassionate, excellent clinical skills, and strong organizational abilities.

Responsibilities

• Ensure customer satisfaction and efficient patient care delivery.
• Monitor KPIs related to clinic efficiency and patient metrics.
• Participate in marketing activities and compliance with regulations.

Skills

Compassionate patient care

Financial planning skills

Organizational skills

Clinical experience

Education

Graduate of a CAPTE-accredited Physical Therapy Program

Current state Physical Therapist or PTA license

BLS Certification

Job description

Reborn Pelvic Health & Wellness

Job Description: Staff Physical Therapist or Occupational Therapist

Job Title

Staff Therapist (Physical Therapist or Occupational Therapist)

Reports To

Clinic Director

FLSA Classification

Exempt full-time, Non-Exempt part-time

Staff Therapist Role Overview

Education & Experience

• Graduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent)
• Current state Physical Therapist or PTA license
• 0+ years of clinical experience as a provider; significant interest and passion around healthcare in pelvic health
• Current BLS Certification
• English-speaking preferred
• Proven financial planning and management skills
• Knowledge of legal, medical, and accreditation compliance
• Strong organizational and delegation skills
• Compassionate, excellent at clinical duties, and patient care
• Able to lift 50 lbs, assist patients, and meet published physical demand norms

Work Environment

• Outpatient women’s/men's/pediatric's pelvic health clinic
• Uses clinic therapy equipment and standard office technology

Exposure Determination

Potential exposure to hazardous substances and bloodborne pathogens

Job Duties

Department Expectations

• Greater than 86% schedule efficiency
• Scorecard metrics for WOM referrals and Google reviews greater than 5 per month each (for 1.0 FTE status)
• Graduation rate greater than 60%
• 1 Marketing Event/Workshop per quarter
• 2 Blog posts per year

Role Expectations

• Fulfillment and Customer Satisfaction
• Delivering a WOW experience.
• Make sure proper rehab techniques are being utilized.
• Strive to exceed our patients’ expectations with each interaction.
• Create and evaluate the effectiveness of departmental programs.Maintain excellent standards of physical therapy.

Metrics & Reporting

• Track and monitor KPIs weekly, monthly, and quarterly.
• Achieve >86% clinic efficiency and other departmental benchmarks.
• Submit agendas, scorecards, and patient reporting consistently.

Organization, Communication & Planning

Communication and Planning

• Make sure to submit the following each week:
• Weekly Agenda
• Active Patient Reporting
• ScoreCards
• Attend & participate in the following:
• All Hands and Mentorship Meetings
• Quarterly Planning Meeting
• Annual Planning Meeting

Sales & Marketing

• Build/retain professional physician/birthworker relationships with Practice 25 referral
• Coordinate with the Office Manager to make sure Active Patient Reporting and Wellness Checks are being performed.
• Engage physicians in external primary relationship-building interactions, including Reverse Referrals, Surgical Observations, In-clinic Shadowing, Return Patient Visits, and Empower University Events.
• Will participate with internal practice building opportunities,including social media posts, Google reviews, Net Promoter Scores, short clinic videos, and reactivation campaigns on previously discharged patients.

Compliance

• Ensure full compliance with state/federal regulations, medical standards, and accreditation.

Other Duties

• Daily Patient Care and documentation
• Push issues to the Agenda or alert the director/owner 911s as they come.
• Mark down different items that come up so that you can discuss how to handle them for the future
• Complete Daily Tasks
• Keep energy levels high

Weekly

Metrics

• Hit 100% Schedule Efficiency Goal
• Hit 90% Arrival Rate Goal
• Hit greater than 95% Notes Submitted less than 24 hours
• Hit greater than 85% Clinic Efficiency

Meetings

• Attend All Hands Meeting
• Submit Issues or To-Dos On the Agenda

Tasks

• Active Patient Reporting
• Coordinate Case Management with Providers
• Weekly Agenda
• Scorecards
• Monitor Clinical Supply Inventory

Customer Service

• Monitor NPS Scores and Reviews

Monthly

Meetings

• Perform 1-to-1 Meetings with Direct Supervisor
• Discuss Core Value Issues
• Discuss Productivity Issues

Quarterly

• Attend Quarterly Planning Meetings
• Review if Annual Planning Goals are being met
• Update on Clinic Care and Potential Issues
• How to improve the customer experience
• Update any Policy or Procedures.
• Review Practice 25 Referral Tracker
• Who is Referring
• Who is Not
• Who can be added
• Who can be removed
• Ideas to Enhance the Energy and Environment in the Clinic

Bi-Annual

• Staff Satisfaction Survey
• Staff performance review

Annual

• Attend Annual Planning Meeting
• Review the Previous Year
• Set New Goals for Next Year
• Review Vision, Mission, Core Values, and Staff

Additional Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.
• Employee signature below constitutes the employee's understanding of the requirements, essential functions and duties of the position.