Staff Technical Program Manager, Processing & Core Banking

Galileo Financial Technologies; Jacksonville (FL); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative financial technology firm is on the lookout for a Staff Technical Program Manager to join their dynamic team. In this pivotal role, you will lead and manage significant programs that drive the company's strategic initiatives. Your expertise in program management, combined with your technical judgment, will be vital in navigating complex projects and fostering collaboration across various teams. This position offers a unique opportunity to influence the future of payments technology while working in a supportive and collaborative environment. If you thrive in fast-paced settings and are passionate about making a difference, this role is perfect for you.

Qualifications

• 5+ years of program management experience with a track record of delivering technical projects.
• Strong understanding of B2B SaaS platforms and API technologies.

Responsibilities

• Lead critical programs in the Card Processing and Digital Banking platform.
• Manage projects, define milestones, and ensure on-time delivery.

Skills

Program Management

Analytical Skills

Problem-Solving

Negotiation Skills

Communication Skills

Adaptability

Education

Degree in Computer Science

Equivalent Work Experience

Tools

Jira

Confluence

Job description

Staff Technical Program Manager, Processing & Core Banking

NY - New York City; VA - Reston; FL - Jacksonville;

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

We are seeking a Staff Technical Program Manager to join our Galileo Processing and Core Banking team! You’ll drive programs and projects at the intersection of all the top initiatives for the business in the coming years.

This is a high visibility, high leverage, technical role. A successful candidate is hands-on and has experience leading complex programs across many parts of the business. They have an understanding of B2B SaaS platforms and complex data migrations. They will help drive the strategy while understanding the details deeply enough to have successful conversations about scope and implementation. They are familiar with operational best practices and raise the bar for our Galileo teams. They will help plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders.

The TPM is responsible for the success of their assigned programs. They are charged with understanding and validating the strategy and objectives while owning execution of the plan. Their primary tool is the program plan which includes: objectives and goals, scope, timeline, roles and responsibilities, risks, mitigation strategies, and communication plans. A good TPM creates organizational alignment with these tools. The TPM will utilize program management, technical judgment, leadership and communication skills to drive program success.

What you’ll do:

• Own and lead critical programs in the Galileo group which is the Card Processing and Digital Banking B2B platform inside of SoFi Technologies, Inc.
• Collaborate with leadership across and at all levels of Galileo to ensure assigned key initiatives have strong organizational and strategic alignment.
• Manage programs and projects, defining, negotiating, and documenting milestones and success criteria, resource allocation and successful on-time delivery.
• Exercise technical judgment in working with large, cross-functional and geographically distributed teams.
• Develop tools and processes to improve software engineering productivity.
• Communicate schedules, priorities, and status to all levels in the company.
• Reduce ambiguity and enable collaboration through clear written communication and documentation.
• Develop high-confidence program plans with clear assumptions, risks, and success criteria.
• Apply situational leadership to management situations, personalities and organizational priorities. Manage conflict or difficult personalities. Influence and motivate teams.
• Foster an effective and productive work environment and guide team members to understand project management methodology. Influence and motivate team members.
• Apply technical knowledge and judgment to translate technical issues into a course of action based on priority and impact. Serve as a source of knowledge to help teams work through complex technical decisions.
• Identify opportunities for partnerships to improve the program.
• Report on the program and drive continuous improvement.

What you’ll need:

• A Degree in Computer Science, a similar STEM field, or equivalent work experience.
• 5+ years of experience related to program management with a demonstrated track-record of delivery of technical projects.
• Ability to react to change quickly and implement new processes & procedures.
• Analytical, problem-solving, negotiation, and organization skills with experience delivering quality under pressure.
• Effective communication skills across technical and non-technical audiences.
• Proven track record of delivering large, cross-functional initiatives on time while managing competing priorities in a fast-paced and sometimes ambiguous environment.
• Understanding of B2B SaaS platforms and the ability to independently identify issues.
• Must have a strong understanding of modern API-platform technologies.
• Ability to execute especially in a distributed, remote environment.

Nice to have:

• Fluent in Spanish a big plus!
• Experience with agile or lean processes is preferred.
• Demonstrated ability to manage multiple projects and competing priorities and multiple stakeholders simultaneously.
• Experience with data migration a plus.
• Experience with Jira, Confluence.
• Experience working in a regulated industry, especially banking.

***Remote candidates are OK.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.