Staff Technical Program Manager, Identity and Product Safety

Pinterest; San Francisco (CA); On-site; USD 124,000 - 255,000; Full time

Job summary

Pinterest is seeking a senior Technical Program Manager to lead Identity & Product Safety programs across the platform, owning multi-year roadmaps from sign-up to everyday use. You’ll partner with Engineering, Product, Trust & Safety, Operations, Policy and Legal to design scalable identity, access controls, and anti-abuse measures, using AI to accelerate execution while ensuring accuracy and safety.

The role requires guiding cross-functional teams, setting governance, metrics, and communicating

Qualifications

• 8+ years of experience in technical program management driving large cross-functional engineering programs.
• Experience in trust & safety, security, identity, integrity, or related problem spaces at consumer or enterprise scale.
• Bachelor’s degree in a technical or quantitative field or equivalent practical experience.
• Ability to ramp up quickly on complex technical domains and collaborate with senior engineers.

Responsibilities

• Lead company-level Identity & Product Safety programs and multi-year roadmaps.
• Own programs that cross teams, modernizing identity and access and reducing bot activity.
• Design and ship mechanisms to protect users from scams, fraud, and abuse.
• Partner with engineers and data teams to use AI to accelerate program execution while maintaining safety.
• Build durable protections and cross-functional governance with clear metrics.

Skills

Technical program management

Identity & safety domain

Cross-functional collaboration

Generative AI proficiency

Executive communication

Education

Bachelor's degree in technical field

Job description

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

What you’ll do:

• Lead company-level Identity & Product Safety programs
  
  
  
  • Own the multi-year roadmap and execution plan for how we protect people’s identities and accounts across Pinterest, from sign-up and login through everyday use.
  
  
  • Own programs that cut across multiple teams and organizations (for example, modernizing identity and access, hardening account recovery, and reducing bots and account takeover) from problem framing through launch and steady state.
  
  
  • Work with safety, product, and policy partners to design and ship mechanisms that protect people from scams, fraud, and other abuses (for example, deceptive content patterns, unsafe click-outs, and abuse of commercial surfaces).
  
  
  • Support cross-functional initiatives that improve age detection, age-appropriate experiences, and compliance with applicable youth safety regulations.
  
  


• Provide technical and domain leadership in Identity & Product Safety
  
  
  
  • Become a go‑to partner for senior engineers, data scientists, and PMs on how identity, access, safety, and abuse systems fit together end‑to‑end.
  
  
  • Bring structure to complex technical and safety problems—clarifying risks, trade‑offs, and options so teams can make high‑quality decisions quickly.
  
  


• Own program governance, communication, and metrics
  
  
  
  • Design and run lightweight but rigorous mechanisms (reviews, health checks, incident follow‑ups) that keep identity and safety investments aligned with company priorities.
  
  
  • Define and maintain metrics that connect engineering work to real outcomes (for example, fewer account takeovers and spam incidents, better recovery success, and stronger verified/age‑appropriate coverage).
  
  


• Use AI to accelerate program execution (AI‑first TPM)
  
  
  
  • Use generative AI as a default accelerator for drafting and refining roadmaps, briefs, status updates, and decision summaries, while holding a high bar for validation and safety.
  
  
  • Partner with engineers and data teams to experiment with AI‑powered helpers and workflows that reduce program‑management toil and improve signal quality for decisions.
  
  


• Partner deeply across the company
  
  
  
  • Build durable, trust‑based relationships with Engineering, Product, Trust & Safety, Operations, Policy and Legal teams, ensuring identity and safety programs are grounded in real‑world needs and constraints.
  
  
  • Drive clear, timely communication so that executives, on‑call responders, and frontline teams understand what is changing, why it matters, and how success will be measured.
  
  

What we’re looking for:

• 8+ years of experience in technical program management or a similar role driving large, cross‑functional engineering programs.


• Experience working in trust & safety, security, identity, integrity, or related problem spaces (such as anti‑abuse, fraud, account access, or privacy) at consumer or enterprise scale.


• Bachelor’s degree in a technical or quantitative field or equivalent practical experience.


• Ability to ramp up quickly on complex technical domains (e.g., identity and access management, large‑scale detection systems, platform and infrastructure, and experimentation) and collaborate effectively with senior engineers.


• Proven track record of helping teams make sound technical trade‑offs under ambiguity, sequencing work to de‑risk the hardest problems early.


• Demonstrated ability to structure and deliver multi‑quarter programs with multiple teams, dependencies, and stakeholders across organizations.


• Strong command of program governance (charters, milestones, dependency/risk management, metrics) and the discipline to keep programs on track without over‑rotating to process.


• Deep empathy for people whose accounts or experiences are at risk, and a bias toward building durable protections instead of one‑off fixes.


• Familiarity with industry best practices for account security, abuse prevention, and safety and integrity measurement.


• Demonstrated ability to use generative AI to improve speed and quality in day‑to‑day work (for example, drafting, synthesizing, and analyzing program artifacts and data), with a clear approach to validating accuracy and mitigating risks.


• Comfort working with data and basic tooling (dashboards, metrics, lightweight analysis) and partnering with data science to define, interpret, and act on integrity and safety metrics.


• Excellent written and verbal communication skills; able to distill complex, technical issues into clear narratives for executives, engineers, operations, and policy partners.


• Strong relationship‑building skills and the ability to influence without formal authority across engineering, product, design, operations, and legal/policy.


• Proven ability to take ambiguous, cross‑org problems and turn them into clear, actionable programs with owners, milestones, and measurable outcomes.


• Track record of mentoring other TPMs or technical leaders and raising the quality bar for program management practices on your teams.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we’re not always working in an office, but we continue to gather for key moments of collaboration and connection.


• This role will need to be in the office for in‑person collaboration 1‑2 times/quarter and therefore can be situated anywhere in the country.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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$123,684—$254,644 USD

US based applicants only

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.