Staff Technical Program Manager, Enterprise AI

Procore Technologies; Austin (TX); Remote; USD 169,000 - 232,000; Full time

Job summary

Procore Technologies is seeking a Staff Technical Program Manager, Enterprise AI to lead enterprise-wide AI programs and establish scalable operating frameworks. You will work with Principal PMs, Architects, Enablement Managers, and cross-functional leaders to turn AI strategy into measurable results.

You will report to the Senior Director, Technology Transformation & Enterprise AI and may base in Austin, Texas with flexibility for remote candidates nationwide.

Qualifications

• 8+ years in technical program management delivering large-scale cross-functional programs.
• Experience designing and scaling intake, governance, or service management frameworks.
• Proven cross-functional collaboration with engineering, security, legal and business units.
• Fluent with AI tools, architectures, and workflow tools like Jira.

Responsibilities

• Lead enterprise-wide AI programs end-to-end and drive adoption across the organization.
• Manage multi-team dependencies, risk frameworks, and program timelines.
• Establish operational cadence, align partners, and report progress to executives.
• Own AI intake, capture business value, requirements, and success metrics.
• Oversee the software lifecycle from intake to production adoption.
• Governance and review with Security, GRC, and Legal to ensure compliance.
• Maintain enterprise backlog aligned with product priorities and stakeholders.
• Design scalable processes, SLAs, routing workflows, and program docs.

Skills

Cross-functional leadership

Organizational skills

Written communication

Education

Bachelor's degree

Tools

Jira

Jira Service Management

Job description

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we're looking for talented people to help us build together.

We are looking for a Staff Technical Program Manager, Enterprise AI to lead enterprise-wide AI programs and establish operational frameworks that scale artificial intelligence across the organization. As the Staff Technical Program Manager on our Enterprise AI Center of Excellence team, you will work closely with Principal Product Managers, Architects, Enablement Managers, and cross-functional leaders in Security, Legal, Finance, and Product & Technology to turn enterprise AI strategy into delivered results. Your strengths in end-to-end technical program execution, governance process design, and cross-functional orchestration will drive your success.

You will report to Senior Director, Technology Transformation & Enterprise AI and will be based in our Austin, Texas office, with flexibility for remote candidates anywhere in the U.S.

What You'll Do

• Lead complex, enterprise-wide AI programs end-to-end, executing major rollouts from initial strategic plan to full operational adoption to drive company-wide efficiency.
• Manage multi-team dependencies, risk frameworks, and program timelines across Enterprise IT, Security, Legal, and Business Units to ensure seamless delivery of AI capabilities.
• Establish and drive the operational program cadence, leading partner alignment sessions and compiling executive-level monthly progress reporting.
• Own and optimize the enterprise AI intake and request routing pipeline, accurately capturing business value, technical requirements, and success metrics for new tools and connectors.
• Track requests throughout the complete software lifecycle—from initial intake and prioritization through incubation, scaling, and production adoption.
• Facilitate the enterprise AI governance and review process in coordination with Security, GRC, and Legal to ensure consistent evaluation and compliance standards across all initiatives.
• Manage the core enterprise backlog for AI use cases and connectors in alignment with product priorities, maintaining transparent communication with stakeholders.
• Design and implement scalable, repeatable operational processes including intake forms, service level agreements, routing workflows, and program documentation.

What You Bring

• 8+ years of experience in technical program management successfully delivering large-scale cross-functional programs within an enterprise environment.
• Proven background in designing, establishing, and scaling intake, governance, or service management operational frameworks.
• Demonstrated track record of effective cross-functional leadership and collaboration with engineering, security, legal, compliance, and business unit stakeholders.
• Practical technical understanding and fluency with modern AI tools, architectures, and workflow tools (such as Jira and Jira Service Management) to effectively triage technical requests.
• Excellent organizational skills, proactive follow-through, and strong written communication capabilities necessary to simplify complex topics for varied audiences.
• Comfort navigating ambiguity and building structured operational frameworks where none currently exist.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.

Strong-fit Background Might Include

• Technical Program Manager, Senior Program Manager, or IT Portfolio Manager within an enterprise technology, SaaS, or high-growth tech environment.
• Operations Lead, Governance Manager, or Service Management Lead focused on emerging technologies, enterprise architecture, or AI/ML initiatives.
• Experience managing cross-functional risk, compliance, and deployment pipelines for enterprise software or data/AI platforms.

Discover our recruiting process and interview tips from our talent acquisition team on our blog.

Additional Information

Base Pay Range

168,560.00 - 231,770.00 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.