Staff Systems Engineer - Mainframe MQ/CICS (Remote)

The Home Depot; Texas; À distance; USD 120 000 - 170 000; Plein temps

Résumé du poste

The Home Depot is hiring a Staff Systems Engineer to lead a team that designs, builds, and supports our technical infrastructure. You will drive infrastructure as code, guide production deployments, and mentor junior engineers to grow technical and leadership skills.

You will collaborate with product teams to ensure scalable, secure, and reliable infrastructure across hardware, software, and cloud environments, while advancing automation and AI-driven improvements in our operations.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• 3–6 years of relevant work experience.
• Professional or educational experience in multiple Information Technology disciplines.
• Proficiency in troubleshooting and remediation across IT disciplines.

Responsabilités

• Leads delivery and execution of IT solutions, field and corporate rollouts, and infrastructure deployments.
• Keeps abreast of industry trends and internal system changes to ensure security and reliability.
• Researches and designs infrastructure architectures for products, including cloud, network, and security.
• Mentors junior engineers and drives incident response, post-mortems, and knowledge base improvements.

Connaissances

Infrastructure as code

Troubleshooting

Cross-functional collaboration

Software debugging

AI model development

Outils

Debuggers

Runtime analysis

Library systems

Software update tools

Description du poste

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

The Staff Systems Engineer is responsible for leading a team of engineers designing, building and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Staff Systems Engineer you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying and supporting production infrastructure. Staff Systems Engineers contribute to foundational infrastructure as code elements that can be reused as well as architectural diagrams and other related documentation. Staff Systems Engineers participates in the selection and lead the implementation of physical and virtual infrastructure to meet evolving enterprise and product team needs. As a Staff Systems Engineer, you will be a core player that participates and leads multiple efforts simultaneously. You are expected to build and grow the skillsets of more junior Engineers on the team.

Key Responsibilities

• 25% Delivery and Execution - Leads configuration, debugging and support for information technology solutions; Leads field and corporate rollouts of technology; Leads the stand up of necessary system software, hardware and equipment (physical or virtual) to meet changing infrastructure needs; Creates and optimises specifications for technology solutions; Produces and manages purchase requests for hardware and software; Leads development of test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production
• 15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training and support necessary to keep systems up running and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials and videos to learn about new technologies and best practices being used within other technology organisations
• 30% Planning and Analysis - Researches and analyzes business trends and behavioural data to identify strategic opportunities for improvements and new initiatives; Leads the evaluation, development and recommendation of specific strategic technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI and security architectures for products; Proactively creates and maintains infrastructure as code and AI models for continuous improvement; Participates in strategic project planning and management across multiple efforts; Develops formal training courses
• 30% Support and Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases and security; optimises and tunes performance as appropriate; Drives root cause analysis, debugging, support and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades and supports existing systems and infrastructure to ensure operational stability; Acts as a vendor liaison, owning resourcing, issue management and documentation; Leads the production of in-house documentation around solutions; Provides application support for software running in production; Acts as a mentor to more junior Systems Engineers; Drives converting KB articles into AI models; Drives changes to analytic models used to analyse performance

Direct Manager / Direct Reports

This position typically reports to Systems Engineer Manager or Sr Manager. This position typically has 0 Direct Reports.

Travel Requirements

No travel required.

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• 3-6 years of relevant work experience
• Professional or educational experience in multiple Information Technology disciplines
• Proficiency in working as part of a collaborative, cross-functional modern engineering team
• Proficiency in troubleshooting and remediation within multiple Information technology disciplines
• Proficiency with debuggers, runtime analysis, library systems, compiled programming and software update tools
• Proficiency in system and envi