Staff Supervisor

HopeTree Family Services; Virginia; On-site; USD 52,000 - 70,000; Full time

Job summary

HopeTree Family Services in Virginia is seeking a Staff Supervisor to oversee Direct Support Professionals in DDM programs (Group Home, Day Services, Community Engagement, etc.). You will coach, mentor, and supervise DSPs while ensuring safe, inclusive environments and person-centered supports.

The role requires at least one year of I/DD experience, supervisory leadership, and a valid driver's license; travel for training and meetings is expected.

Qualifications

• At least 1 year of experience working with individuals with I/DD.
• Bachelor’s or Associate’s Degree in Human Services or related field preferred.
• At least 1 year of supervisory experience in Human Services or related field.
• Valid driver’s license and acceptable driving record.
• Ability to lift 50 pounds.
• Willingness to represent the agency in the community.

Responsibilities

• Provide day-to-day oversight to ensure staffing levels and activities support a positive, organized environment.
• Make independent decisions regarding best practices, quality assurance, and risk management.
• Demonstrate knowledge of relevant regulations and agency policies and ensure compliance.
• Model person-centered, least-restrictive, community-integrated supports.
• Coordinate assessments and services with partners to support individuals’ independence.
• Maintain required documentation including goals, progress notes, and support records.
• Assist in hiring Direct Support Professionals who fit the program’s needs.

Skills

Leadership

Coaching

Communication

Patience

Education

Bachelor’s/Associate in Human Services

Job description

Job Description

Job Description

Summary: The Staff Supervisor monitors and provides day-to-day supervision to Direct Support Professionals (DSPs) in a DDM program (Group Home, Day Services, Community Engagement, etc.). This includes coordination of services and supports for all individuals receiving DDM services, such as maintaining a safe and inclusive environment, providing opportunities for individuals to maximize physical, emotional, social, intellectual, and spiritual growth. The Staff Supervisor models a person-centered philosophy, strengths-based approach, celebration of abilities, and provides coaching, teaching, and mentoring to DSPs. The Staff Supervisor is responsible for coordinating day-to-day operations of the program including overall supervision, scheduling, and training of DSPs.

Experience & Education: This position requires at least one year of documented experience working with individuals with intellectual or developmental disabilities (I/DD). A Bachelor’s or Associate’s Degree in Human Services or a related field is preferred. This position requires at least one year of supervisory experience in a Human Services or related field. The Manager must demonstrate the ability to provide exceptional leadership, emotional maturity, and patience necessary to understand and support the social, psychological, and emotional needs of individuals with I/DD. The Manager must demonstrate knowledge, understanding, and ability to implement and apply HopeTree Family Services Core Competencies and Core Values. This position requires an acceptable driving record and valid driver’s license, the ability to lift 50 pounds, and the ability to represent the agency in the community in a positive manner.

Work Schedule: This position is based within a HopeTree program setting (Group Home or office-based). This role is one of presence, requiring the Staff Supervisor to be on-site and engaged in day-to-day operations. Travel is required for training and regularly-scheduled team meetings, which may include overnight stays. The typical work schedule is Monday – Friday between the hours of 8:00 a – 10 p and includes 24-hour on-call responsibilities. There will be occasions when the Staff Supervisor is required to provide coverage or support with an emergency situation during evening, overnight, weekend, or holiday hours. Flexibility is granted to the regular schedule when communicated in advance with the Regional Manager or Regional Director that adjustment is needed based on such situations, provided there is adequate coverage of the program. This role requires participation in on-call responsibilities after business hours, overnight, on weekends and/or holidays.

Essential Job Duties

• Provides day-to-day oversight to ensureappropriate staffinglevels and activities that promote an organized and positive environment. Twenty-four-hour emergency availability for DSPs.
• Makes independent decisionsregardingbest practices, quality assurance, riskmanagementand problem solving.
• In partnership with supervisor, has working knowledge of 12VAC35-105; 12VAC35-115; and 12VAC35-122. This includes promoting rights, reporting serious incidents and general compliance with all regulations, DDM Policies/Procedures, and HTFS Employee Handbook. Demonstrates working knowledge of andcomplies withDDM policy on Handling Participant’s Funds and Business Office Procedures; DDM System to Prevent Abuse, Neglect, and Exploitation; and DDM Code of Ethics.
• Models and coordinates person-centered, leastrestrictiveand community-integrated philosophies and supports.
• Organizes and ensurestimelyassessment in all aspects of an individual’s life. This includes coordination with CSBs and other providers to assess risks, abilities, SIS, medicalneedsand identification of generic as well as HTFS supports.
• Promotes an active circle of support, including the individual, AR, family members, and staff that work closest with the individual to collaborate and advocate annually and as needed to develop independence and services in the least restrictive environment. Ensuring communication as needed within the circle of supportand withsupervisor.
• Ensures the completion and/or review of required documentation including development of measurable goals and methods to achieve goals; quarterly reviews; modification of goals with any change in condition or circumstance; assessment of success; andrequireddaily/weekly/monthly progress notes andaccuratesupport services records.
• Coordinates with supervisor to hire Direct Support Professionals who will work best in the environment and will best meet individuals&rsquo