Staff Solutions Architect, Majors - East

Engg; Boston (MA); On-site; USD 140,000 - 210,000; Full time

Job summary

Temporal Technologies is seeking a Solutions Architect to be the primary customer-facing technical leader for the Majors team (East). You will guide prospects and customers on Temporal’s platform fit and showcase the technical advantages of the cloud service.

You’ll collaborate with Account Executives to build comprehensive plans, nurture technical relationships, and create reference architectures and demos. Travel is expected 25-50% to support deployments and expansions.

Qualifications

• Experience as a solutions architect or technical leader guiding customer deployments.
• Strong knowledge of distributed systems and cloud platforms.
• Ability to communicate complex concepts clearly to technical and non-technical stakeholders.

Responsibilities

• Collaborate with prospects to determine suitability of Temporal’s platform.
• Educate customers on technical benefits and limitations of Temporal.
• Position Temporal as an enterprise standard against alternatives.
• Foster adoption and expansion within production environments.
• Partner with Account Executives on account plans for growth.
• Manage relationships with technical decision-makers and provide guidance.
• Create reusable assets, reference architectures, and demos.
• Travel 25-50%.

Skills

Distributed systems

Technical communication

Cloud services

Architectural design

Stakeholder management

Education

Bachelor's degree in Computer Science

Tools

AWS

GCP

Kubernetes

Docker

Job description

Summary The Solutions Architect is Temporal’s primary customer-facing technical leader within the Majors team (East). In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.

What You’ll Do

• Collaborate with prospects to determine if their applications fit Temporal’s platform well.
• Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service.
• Position Temporal as an enterprise development standard against competing technologies and architectural patterns.
• Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments.
• Partner closely with Account Executives to develop and execute comprehensive account plans across both new opportunities and expansion, accounting for the customer's long-term success and outcome.
• Manage and nurture relationships with technical decision-makers within customer organizations, ensuring they fully leverage Temporal’s capabilities.
• Create reusable technical assets, reference architectures, playbooks, and demos that provides value for other Solution Architects.
• Travel expected to be 25-50%

What You’ll Bring

• Reside within the Eastern time zone (United States)
• Exceptional technical communication skills across altitudes, from a staff-level engineer whiteboard to a platform-team enablement session to a VP/CTO narrative.
• Deep understanding of distributed system technologies, design principles, and best practices.
• Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, Python, C#, TypeScript, Ruby, or Rust.
• Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations.
• Ability to provide insightful advice on architectural topics, including application patterns and platform architectures.
• Experience with at least one major cloud provider and familiarity with commonly used application development and production services.
• Ability to serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.

Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.