Staff Software Engineer, Tax Accounts

Gusto; New York (NY); Hybrid; USD 163,000 - 204,000; Full time

Benefits offered by this job

Equity (RSUs)

Competitive base pay

Job summary

Gusto, a leading provider of payroll and HR solutions, is seeking a Staff Software Engineer for the Tax Accounts team. You will manage the full product lifecycle from frontend to backend in a complex compliance domain, delivering reliable systems and scalable APIs.

You’ll mentor engineers, partner with product and tax teams, and help ensure accurate tax data across hundreds of agencies. The role emphasizes AI-enabled development and impactful customer outcomes.

Qualifications

• 8+ years of software development experience with staff-level leadership.
• Experience owning multi-quarter projects that solve complex engineering problems and impact customers at scale.
• Experience building scalable solutions that improve reliability and performance.
• Comfort designing data models and APIs for complex, rules-heavy domains.

Responsibilities

• Design, build, and test the systems behind employer and employee tax accounts across jurisdictions.
• Automate access with tax agencies and manage data pipelines to ensure accurate filings.
• Model complex compliance rules and own reliability in a high-stakes domain.
• Collaborate with Product, Design, Tax Operations, and PEO teams to deliver customer solutions.
• Mentor engineers and tackle high-impact technical challenges.
• Build products that customers love.

Skills

Staff-level leadership

Project ownership

Scalable systems

Data modeling

API design

AI tools

Mentoring

Communication

Ruby on Rails

Tools

Ruby on Rails

Job description

Denver, CO - Hybrid; New York, New York, United States; San Francisco, CA - Hybrid

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy .

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role

We're looking for a staff software engineer to join Tax Accounts — the team whose job is to make the complexity of dealing with hundreds of tax agencies disappear. We're the steward of every Gusto customer's employer and employee tax account data: the registrations, authorizations, rates, and setup that let us withhold, pay, and file correctly on their behalf. Get it right and businesses stay compliant without thinking about it; get it wrong and it costs them real money and trust.

As a Staff Software Engineer on Tax Accounts, you'll operate across the full product lifecycle: clean frontend code, reliable backend APIs and data models against a genuinely complex compliance domain, and the automation that keeps hundreds of thousands of accounts in sync with the agencies behind them. If you want technical craft with far-reaching impact in our modern economy helping power the livelihoods of millions of small business employees — join us.

Here’s what you’ll do day-to-day:

• Design, build, and test the systems behind employer and employee tax accounts: agency registrations, power-of-attorney / third-party authorizations, tax notices, agency filings, and state/federal/employee tax setup across jurisdictions
• Build automation that requests and maintains access with tax agencies on the customer's behalf — the bots, data exchanges, and agency-event pipelines that keep accounts, rates, and deposit schedules accurate and prevent failed filings
• Model complex, jurisdiction-specific compliance rules into maintainable systems, and own reliability, performance, and correctness in a domain where accuracy is non-negotiable
• Partner closely with Product, Design, Tax Operations, and PEO teams to turn customer and compliance pain into solutions — then prototype, iterate, and launch
• Mentor other engineers and help the team solve some of the hardest problems in a very complex domain, at large scale
• Build products that our customers genuinely love

Here’s what we’re looking for:

• Significant software-development experience, typically 8+ years, with demonstrated staff-level technical leadership
• Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale
• Experience building scalable solutions that eliminate customer pain, and a strong sense of ownership over reliability, performance, and correctness
• Comfort designing data models and APIs for a complex, rules-heavy domain (compliance, tax, payments, or similar) where edge cases and correctness matter
• Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new capabilities — plus curiosity and experimentation with emerging AI frameworks, and a habit of sharing best practices to scale AI use safely across the team
• Ability to mentor engineers to maximize their performance and impact
• Ability to communicate effectively across engineering teams and with business stakeholders

Nice to have:

• Experience in, or interest working in, Ruby on Rails
• Appreciation for a collaborative, test-driven environment
• Ability to build well-structured, maintainable, well-documented code
• Ability to effectively communicate across engineering teams and with business stakeholders

Please note that travel to Gusto's office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Voluntary Self-Identification

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger.

In addition to the information required to consider your application, below is a set of demographic questions that help us identify areas for improvement in our process and further support the development and execution of our diversity efforts and programs as well as to create a more inclusive environment for all employees.

Your responses to these questions will be recorded and maintained in a confidential file. Your responses, or your wish not to answer, will not be associated with your specific application, will not be shared with hiring managers, and will not in any way be used in making any employment decisions, including hiring decisions.

Please use this as a reference while completing the disability self-identification:

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

• Blindness
• Deafness
• Cancer
• Diabetes
• Epilepsy
• Autism
• Cerebral palsy
• HIV/AIDS
• Bipolar disorder
• Multiple sclerosis (MS)
• Missing limbs or partially missing limbs
• Post-traumatic stress disorder (PTSD)
• Impairments requiring the use of a wheelchair

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