Staff Software Engineer – High-Scale Observability Platform

Intuit, Inc.; Mountain View (CA); On-site; USD 189,000 - 274,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. in Mountain View, CA is seeking a Staff Software Engineer to design and deliver a next-generation logging and observability platform across on-prem and public cloud deployments.

You will own the architecture of the One Intuit Logging system, lead high-availability pipelines, and mentor engineers across SRE, platform, and product teams to ensure performance, cost efficiency, and developer velocity.

Qualifications

• 8-10+ years of experience in software engineering designing large-scale distributed systems.
• Bachelor's degree in Computer Science or related field.
• Deep expertise in building high-throughput data pipelines at multi-TB/PB daily scale.
• Strong hands-on experience with Kubernetes and containerized workloads.
• Proficiency with AWS and GCP services.
• Experience with Splunk or equivalent observability platforms.
• Strong programming skills in Go, Java, Python.
• Proven leadership and cross-team influence.

Responsibilities

• Architect, build, and evolve the One Intuit Logging system end-to-end from log generation at the edge through ingestion, routing, and storage.
• Own and drive pipeline and cost optimization initiatives across the logging stack, reducing ingestion volume and infrastructure spend without losing signal fidelity.
• Lead design and development of core logging components: Front End Logging Service (FELS), S3 Log Writer, Kinesis/CloudWatch Log Writer, Log Router, Splunk, GCP Logs Processor, Index Controller, and Asset-to-Log DB.
• Drive the Automation Revamp/Rewrite initiative, modernizing legacy tooling into scalable, maintainable services.
• Design and maintain edge/collection agents — Fluent Bit DaemonSet, OIL sidecar (Fluent Bit), EC2 Logger Agent — and integrate Kubernetes metadata enrichment into the pipeline.
• Build and extend the FELS Onboarding Plugin to streamline developer onboarding to the logging platform.
• Leverage MCP Server capabilities to enable AI-assisted authoring, automation, and operational tooling across the observability platform.
• Build observability into the platform itself — Grafana dashboards, metrics, and alerting for pipeline health, throughput, and cost.
• Partner with platform governance efforts (e.g., SplunkCraft) to enforce ingestion quality, policy, and guardrails upstream in the pipeline.
• Provide technical leadership and mentorship, setting engineering standards and design direction across the team.
• Collaborate cross-functionally with SRE, platform, and product engineering teams to align logging platform capabilities with organization-wide needs.

Skills

Kubernetes

Go/Java/Python

Distributed systems design

Technical leadership

Mentorship

Effective communication

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

Fluent Bit

Splunk

S3

Kinesis

CloudWatch

Job description

Intuit, Inc. in Mountain View, CA is seeking a Staff Software Engineer to design and deliver a next-generation logging and observability platform across on-prem and public cloud deployments.

You will own the architecture of the One Intuit Logging system, lead high-availability pipelines, and mentor engineers across SRE, platform, and product teams to ensure performance, cost efficiency, and developer velocity.