Staff Software Engineer - Experimentation

Headway; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Headway is building a new mental healthcare system, using software to empower patients and therapists. We are seeking a Staff Software Engineer to own how Headway runs experiments across many teams, shaping product discovery and operational reliability.

You will be responsible for the platform that enables hundreds of experiments, guiding how providers are onboarded and how clinical outcomes data is collected. Join a mission-driven, fast-learning team.

Tools

Python

TypeScript

FastAPI

SQLAlchemy

React

Remix

Postgres

Redis

AWS (Fargate/ECS/S3)

Cloudflare

Spark

Kafka

Datadog

PagerDuty

Sentry

Github

Job description

About engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).

Principles that guide us

• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they're facing.
• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use

• Languages: Python 3, TypeScript
• Frameworks: FastAPI, SQLAlchemy, React, Remix
• Experimentation
• Analytics: LaunchDarkly, Statsig, dbt, Snowflake
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Cloudflare, Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github

About the role

We are looking for a Staff Software Engineer to own how Headway runs experiments. "Ship small, learn fast" is the second principle on the list above, and experimentation is how we actually do it: eleven teams have run hundreds of experiments deciding how patients find a therapist, how quickly new providers get up and running, whether our AI products are working, and how we collect the clinical outcomes data that proves care is effective. You will own the platform all of that runs on.