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Ambience Healthcare seeks a Staff Software Engineer to own the distributed infrastructure for its clinical documentation product in San Francisco. You will design scalable databases, implement caching to keep external calls fast, and apply rate limiting with strong observability.
The role emphasizes multi-tenant performance, tracing across the stack, and secure data handling under compliance constraints. AI-driven workloads demand fast, dependable systems and robust degradation strategies.
Engineering · San Francisco · FullTime · Senior level
This role owns the shared infrastructure behind a clinical documentation product: database design and scaling, caching to keep external health record calls off the critical path, rate limiting, and observability. A strong candidate has years of backend and platform work, deep relational database skill, and a record of fixing production scaling and reliability problems that others could not. The work is cross cutting, so comfort tracing performance issues through code across the stack matters more than any single language.
How it fits the AI era
The product turns live clinical conversations into documentation, coding and checks, so the systems underneath must stay fast and dependable while that processing runs. AI raises the volume and variability of traffic, which makes caching, queueing and graceful degradation more important, not less. Judgment about data isolation, retention and access controls stays human, as does deciding which tradeoffs are acceptable when patient care workflows depend on the result.
How it builds AI experience
Working here means building the plumbing that carries AI generated clinical output at scale, so the AI learning comes from seeing how model driven features behave under real load and real latency limits. Candidates can prepare by studying how caching and rate limiting interact with external APIs, and by practicing performance tracing on multi tenant systems. Familiarity with handling sensitive data under compliance constraints would help, since patient information flows through these paths.
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About Ambience Healthcare
AI that listens to clinical visits and drafts the documentation, coding and clinical checks so doctors spend less time on the screen.