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Coinbase is hiring a Staff Software Engineer for the Agent Engagement and Experience team within the Enterprise Applications and Architecture (EAA) org. You will anchor new projects, set technical direction, and mentor engineers while architecting distributed systems that enhance CX and compliance outcomes at scale.
You'll architect backend services using Go, gRPC, GraphQL, and cloud-native tech, collaborating across time zones to deliver end-to-end improvements in agent workflows and efficiency.
Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.
As a Staff Software Engineer on the Agent Engagement and Experience team within Coinbase's Enterprise Applications and Architecture (EAA) org, you'll build the customer experience platforms that power customer service and compliance processes for CX agents across the company. This team creates innovative services, tools, and applications that help resolve customer issues and compliance KYC processes faster and with greater accuracy. You'll anchor new projects, set technical direction, and mentor engineers while architecting the distributed systems that directly improve customer satisfaction and compliance outcomes at scale.
What you'll do:
Required Skills and Experience:
Pay Transparency Notice:Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).