Staff Software Engineer, Backend - Platform (Core AI Automation)

Coinbase, Inc.; Bismarck (ND); Hybrid; USD 218,000 - 257,000; Full time

Job summary

Coinbase, Inc. is seeking a Staff Software Engineer on the Core Automation team to architect and build AI-driven automation that transforms customer support and compliance.

You will design scalable primitives and measurement frameworks for grounded AI agents, while guiding cross-functional teams through production-readiness for LLM-based applications. The role emphasizes distributed systems, API design, and orchestration patterns, with a focus on reliable, scalable automation across Coinbase’s

Qualifications

• 8+ years in software engineering with demonstrated experience architecting distributed systems and shipping production AI/ML applications.

Responsibilities

• Architect and build Agentic AI systems that power Coinbase's compliance automation and other Operations, from intelligent agents through orchestration and guardrails.
• Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliably deliver customer delight with minimal hallucination.
• Lead technical direction for distributed systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership.
• Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond the initial customer support and compliance focus.
• Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications.

Skills

Distributed systems

AI/ML applications

LLM-based applications

API design

Mentoring

Tools

APIs

Orchestration frameworks

Job description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase

As a Staff Software Engineer on the Core Automation team within the Platform group, you'll architect and build the Agentic AI systems that are transforming how Coinbase operates. This team is reimagining customer support and compliance processes for a fully AI-driven world, designing intelligent agents, orchestration frameworks, and measurement systems that deliver delightful customer experiences at scale. You'll own the technical direction for production AI systems, working across cross-functional teams to bring this vision to reality while building primitives that scale automation across the company.

What you'll do:

• Architect and build Agentic AI systems that power Coinbase's compliance automation and other Operations, from intelligent agents through orchestration and guardrails

• Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliably deliver customer delight with minimal hallucination

• Lead technical direction for distributed systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership

• Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond the initial customer support and compliance focus

• Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications

Required skills and experience:

• 8+ years in software engineering with demonstrated experience architecting distributed systems and shipping production AI/ML applications

• Experience working with LLM-based applications, familiarity with - measuring and improving grounding, reducing hallucinations, and building guardrails for reliability

• Deep expertise designing APIs, orchestration layers, and evaluation frameworks for agentic AI systems at scale

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$218,025—$256,500 USD

• *Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.

• *Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.

• *US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.

• *Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.

• *Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.