Staff Software Engineer - Agentic Automation

NVIDIA Corporation; Santa Clara (CA); On-site; USD 168,000 - 270,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA Corporation in Santa Clara, CA seeks an experienced SRE/DevOps engineer to own and scale enterprise systems. You will design agentic AI workflows, automate across ServiceNow, identity management, and monitoring, and push proactive resolution.

You will work across full stack from infrastructure to user facing tools, mentor teammates, and help prevent issues through pattern recognition and runbooks.

Qualifications

• 8+ years in SRE, Enterprise Support, or DevOps.
• Experience with SaaS, hybrid cloud, AI/ML environments.
• Strong software engineering fundamentals and production-grade workflows.

Responsibilities

• Design and implement agentic AI workflows with multi-agent systems.
• Integrate automation across ServiceNow, identity management, and monitoring.
• Own full stack from infrastructure to user-facing tools.
• Mentor teammates on troubleshooting methodology and systems thinking.

Skills

SRE/DevOps

SaaS

Hybrid cloud

AI/ML environments

Workflow automation

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

Identity management

Monitoring platforms

Orchestration frameworks

Runbooks / knowledge base tooling

Job description

For over 25 years, NVIDIA has been at the forefront of transforming computer graphics, PC gaming, and accelerated computing, driven by a legacy of continuous innovation and exceptional talent. We are now leveraging the immense potential of AI to usher in the next era of computing, where our GPUs power the "brains" of computers, robots, and autonomous vehicles that can comprehend the world. This pioneering work demands vision, innovation, and the world's best talent. Join our diverse and supportive environment, where NVIDIANs are inspired to excel and make a profound global impact. We're hiring an engineer to own the engineering efforts across NVIDIA enterprise systems. You'll partner with IT leadership to transform reactive support into strategic, AI infused automated resolution systems and prevent problems before they occur, balancing speed, security, and an exceptional user experience for NVIDIAs.

What You’ll Be Doing:

Design and implement agentic AI workflows using LLM-based agents, tool calling, RAG patterns, and orchestration frameworks. Push the boundaries of what AI-assisted operations can achieve. Build robust integrations and automation pipelines across ServiceNow, identity management, monitoring platforms, and enterprise SaaS. Own the full stack from infrastructure to user facing tools. Triage and resolve Enterprise issues with a focus on automation and improving mitigation and resolution times Manage and troubleshoot Enterprise scale collaboration, productivity, AI and Infrastructure systems. Trace and root cause complex, multi system failures. identify patterns in recurring tickets, and build automation or self-service solutions Build and maintain runbooks, troubleshooting guides, and knowledge base articles that elevate team capabilities Mentor team members on troubleshooting methodology and systems thinking

What We Need To See:

Bachelors Degree or equivalent experience 8+ years in SRE, Enterprise Support or Devops, Experience with SaaS, hybrid cloud, AI/ML environments Experience building production grade agentic workflows (e.g., multi-agent systems and MCP servers) Software engineering fundamentals with deep experience in building products and operating large scale systems.

Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary range for this position is 168,000 USD – 270,250 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until November 6, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. NVIDIA pioneered accelerated computing. Today, our AI infrastructure powers global intelligence, transforming every industry. Learn more about NVIDIA.