Staff Software Engineer - Agentic Automation

NVIDIA Corporation; Santa Clara (CA); On-site; USD 168,000 - 270,000; Full time

Job summary

NVIDIA Corporation is hiring a Staff Software Engineer to own enterprise automation across AI-driven workflows. You will design agentic AI workflows, integrate with ServiceNow and identity platforms, and own the full stack from infrastructure to user-facing tools.

Join a team focused on scalable automation, incident reduction, and knowledge sharing, with opportunities to mentor colleagues and shape enterprise AI strategy.

Qualifications

• Bachelor's degree or equivalent experience required.
• 8+ years in SRE, enterprise support or DevOps with SaaS and hybrid cloud exposure.
• Experience building production-grade agentic workflows and multi-agent systems.

Responsibilities

• Design and implement agentic AI workflows using LLM-based agents and orchestration.
• Build integrations and automation pipelines across ServiceNow, identity management, and monitoring.
• Own the full stack from infra to user-facing tools.
• Troubleshoot enterprise-scale systems and optimize automation to reduce mitigation times and tickets.
• Create runbooks and knowledge base materials; mentor teammates in troubleshooting methodology.

Skills

Bachelor's Degree or equivalent

8+ years in SRE/DevOps

SaaS/hybrid cloud/AIML

Agentic workflows

Software fundamentals

Education

Bachelor's Degree or equivalent experience

Tools

ServiceNow

Identity management

Monitoring platforms

Enterprise SaaS

Job description

Staff Software Engineer - Agentic Automation# CAREERS AT NVIDIA## Staff Software Engineer - Agentic AutomationApply: US, CA, Santa Clara: Full time: Posted Today: JR2028169For over 25 years, NVIDIA has been at the forefront of transforming computer graphics, PC gaming, and accelerated computing, driven by a legacy of continuous innovation and exceptional talent. We are now leveraging the immense potential of AI to usher in the next era of computing, where our GPUs power the \"brains\" of computers, robots, and autonomous vehicles that can comprehend the world. This pioneering work demands vision, innovation, and the world's best talent. Join our diverse and supportive environment, where NVIDIANs are inspired to excel and make a profound global impact. We're hiring an engineer to own the engineering efforts across NVIDIA enterprise systems. You'll partner with IT leadership to transform reactive support into strategic, AI infused automated resolution systems and prevent problems before they occur, balancing speed, security, and an exceptional user experience for NVIDIAs. **What You’ll Be Doing:*** Design and implement agentic AI workflows using LLM-based agents, tool calling, RAG patterns, and orchestration frameworks. Push the boundaries of what AI-assisted operations can achieve.* Build robust integrations and automation pipelines across ServiceNow, identity management, monitoring platforms, and enterprise SaaS. Own the full stack from infrastructure to user facing tools.* Triage and resolve Enterprise issues with a focus on automation and improving mitigation and resolution times* Manage and troubleshoot Enterprise scale collaboration, productivity, AI and Infrastructure systems.* Trace and root cause complex, multi system failures. identify patterns in recurring tickets, and build automation or self-service solutions* Build and maintain runbooks, troubleshooting guides, and knowledge base articles that elevate team capabilities* Mentor team members on troubleshooting methodology and systems thinking **What We Need To See:*** Bachelors Degree or equivalent experience* 8+ years in SRE, Enterprise Support or Devops, Experience with SaaS, hybrid cloud, AI/ML environments* Experience building production grade agentic workflows (e.g., multi-agent systems and MCP servers)* Software engineering fundamentals with deep experience in building products and operating large scale systems.Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary range for this position is 168,000 USD – 270,250 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until November 6, 2026.This posting is for an existing vacancy.NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.