Staff Software Engineer
Twilio Inc.
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Benefits offered by this job
Job summary
Twilio Inc. is hiring a Staff Software Engineer for the Data Substrate team. You will architect scalable data solutions, mentor engineers, and collaborate with cross-functional partners to drive technical innovation at scale.
The role focuses on data systems expertise, leadership, and delivery, with remote-first work in the United States and occasional in-person activities for team gatherings.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- 8+ years of software development experience focusing on data infrastructure.
- Proven track record architecting and delivering large-scale data projects.
- Strong expertise in big data components such as Kafka, ClickHouse, Spark.
- Proficiency with Kubernetes, Terraform/Helm, and AWS.
- Languages include Python, Java, Bash, and Go; strong problem-solving skills.
- Excellent communication and leadership abilities; mentor engineers.
Responsibilities
- Serve as a subject matter expert in distributed systems and data technologies.
- Architect and implement scalable data systems, storage solutions, and processing frameworks.
- Drive technical innovation and stay at the forefront of data technologies.
- Mentor and coach a team of engineers, fostering technical excellence and collaboration.
- Collaborate with cross-functional teams to translate business needs into scalable solutions.
- Ensure data quality, integrity, and security throughout the data lifecycle.
Skills
Education
Tools
Job description
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
Join the team as Twilio's next Staff Software Engineer on our Data Substrate team.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
We are seeking an experienced Staff Engineer to join our Data Substrate team. In this role, you will be responsible for architecting scalable and reliable data solutions, collaborating closely with cross-functional partners driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.
In this role, you’ll:
- Serve as a subject matter expert in distributed systems, data technologies, with strong software engineering skills
- Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies.
- Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
- Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning.
- Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
- Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 8+ years of software development experience, with a focus on data infrastructure.
- Proven track record of architecting and delivering complex, large-scale data projects.
- Strong expertise in big data components such as Kafka, Clickhouse, Spark and other distributed computing systems.
- Strong expertise with orchestrating, scaling, and managing containerized applications in production environments using Kubernetes (K8s) and Terraform/Helm.
- Experience designing, building, and operating large-scale data platforms on cloud computing systems like AWS.
- Proficiency in Python, Java, Bash, and Go with strong problem-solving skills and attention to detail.
- Excellent communication skills, with the ability to influence technical roadmaps and drive alignment across cross-functional teams.
- Proven leadership experience in mentoring and developing engineers.
- Ability to thrive in a fast-paced, dynamic environment and deliver high-impact results.
- Knowledge of tying into various authorization/authentication systems.
- Networking and network security knowledge.
- Deep expertise in Clickhouse: demonstrated experience in architecting, tuning, and operating Clickhouse at scale.
This role will be remote, and based in the United States. This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C : $171,120-$213,900
- health care insurance
- 401(k) retirement account
- paid sick time
- paid personal time off
- paid parental leave
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and affirmatve Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Applications for this role are intended to be accepted until {8/7/26}, but may change based on business needs.
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If this role isn't what you're looking for, please consider other open positions.
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Twilio’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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