Staff Software Engineer

UKG; Lowell (MA); On-site; USD 130,000 - 186,000; Full time

Job summary

UKG is seeking a Staff Software Engineer - Network to design, automate, and scale cloud network services. You will drive architectural design reviews, write efficient code, and enhance service health and observability across CI/CD pipelines.

The role emphasizes leadership, incident response, and scalable infrastructure in a modern cloud environment. You will mentor teams, lead projects, and help evolve deployment patterns using Terraform, Ansible, Python, and related tooling while documenting

Qualifications

• Deep expertise in Python, Terraform, Ansible and GitHub.
• 5+ years recent experience triaging incidents or defects in public cloud platforms.
• 8-10+ years of professional software and IaC development experience.
• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent experience.
• Public Cloud Certification (any).

Responsibilities

• Architectural design of features in Google cloud and network systems for scalability and reliability.
• Write clean, maintainable code for various applications and systems.
• Maintain health and quality of Cloud Network infrastructure services and incidents with telemetry-driven improvements.
• Lead projects, set objectives, manage priorities and ensure timely delivery with quality.
• Review code and provide feedback, upholding industry standards and best practices.
• Define tests for IaC, automate tests using Terraform, Ansible, Python, Golang, Jinja, Helm and related patterns.
• Document new features and fixes in Confluence/SharePoint/GitHub repositories.
• Provide technical leadership and on-call support for incidents.

Skills

Python

Terraform

Ansible

GitHub

Education

Bachelor's degree in Computer Science/Engineering or related field

Tools

JIRA

Job description

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters and so do you

About The Team

This is a Staff Software Engineer - Network role is responsible for developing, automating, and scaling network and infrastructure services using software engineering and infrastructure-as-code. This individual should have a software engineering mindset and leverage code and AI tooling to design, develop, deploy, manage and support services via CI/CD pipelines.

About The Role

• Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features in Google cloud and its network systems, ensuring scalability, reliability, and maintainability.
• Software Development: Write clean, maintainable, and efficient code or various software applications and systems.
• Service Health and Quality: Maintain the health and quality of Cloud Network infrastructure services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences.
• Project Management: Voluntarily takes the lead in a project, Manage execution and delivery of features and projects, Sets and communicates project objectives, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality.
• Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc.
• Testing: Build testable IaC ( Infrastructure as code) define tests, participate in the testing process, automate tests using, tools like Terraform, Ansible, Python, Golang, Jinja, Helm and Design Patterns leveraging the test automation as the guide.
• Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials in Confluence, Sharepoint, Github repo.
• Leadership capabilities: Takes the lead in projects, Manage execution and delivery of features and projects, sets and communicates objectives, commits (and delivers) on priorities and deadlines, ensuring successful and timely completion, with quality.
• On-call support: Rotation On-Call duty for incidents.
• Technical Leadership: Contribute to the design, development, and deployment of complex Infrastructure applications and systems, ensuring they meet high standards of quality and performance. Identifies opportunities to advocate for efficient process change and improvements.

About You

Basic Qualifications

• Deep expertise in one or more programming languages such as Python, Terraform, Ansible and GitHub.
• Proven 5+ years recent experience triaging cases that come from incidents or product defects in public cloud platforms.
• Extensive experience with software development practices and design patterns.
• Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 8-10+ years of professional software and IaC development experience.
• Any Public Cloud Certification.

Preferred Qualifications

• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.
• Experience with cloud platforms like Azure, AWS, or GCP.
• Experience in both private and public cloud infrastructure.
• Experience with CI/CD pipelines and automation tools.
• Experience with test automation frameworks and tools.
• Knowledge of agile development methodologies.
• Strong skills in problem solving and leading a multi-disciplinary room

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail]

The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits