Staff Site Reliability Engineer - Platform Engineering | NordVPN

Nord Security; Town of Poland (NY); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Hybrid work

Premium healthcare

Work from anywhere

Mental health support

Company events & team-building

Multisport card

Job summary

Nord Security is seeking a Staff Site Reliability Engineer to design, build, operate, and improve globally distributed backend services. You will own architecture decisions, drive production deployments, and raise operational maturity across the platform engineering team.

Join a world‑class security tools company with hybrid work options, comprehensive benefits, and a culture focused on learning and scale. You will collaborate with global experts to deliver reliable services and innovate with AI

Qualifications

• Designing and operating globally distributed systems.
• Systems architecture – service communication, data flow, resilience patterns.
• Linux administration at scale (systemd, kernel tuning, production debugging).
• Docker – building, shipping, and running containers in production.
• Databases – PostgreSQL, MySQL, Redis, OpenSearch, VictoriaMetrics.
• Web servers, load balancing, and failover (Nginx, HAProxy, or similar).
• Working with dedicated/bare-metal hardware.
• Python or another scripting language.
• Familiarity with AI/LLM tooling and practical application in engineering workflows.

Responsibilities

• Design and operate on‑demand, globally distributed backend services.
• Make architectural decisions on how internal services integrate and scale.
• Manage the full lifecycle: planning, implementation, monitoring, incident response, postmortems.
• Maintain and improve infrastructure tooling and automation.
• Contribute to engineering standards, documentation, and operational maturity.
• Evaluate and integrate AI tooling into engineering workflows.

Skills

Global distributed systems

Systems architecture

Linux administration

Docker

Databases: PostgreSQL/MySQL/Redis/Open

Web servers & load balancing

Bare-metal hardware

Python scripting

AI/LLM tooling

Tools

GitLab

Nexus

Consul

SaltStack

Vault

OpenSearch

VictoriaMetrics

Prefect/Airflow/Dagster

Grafana

Job description

The world’s most advanced VPN, and a whole lot more.

If you’re a curious problem‑solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people’s hands.

Your impact? Helping millions take back control of their online security, privacy, and data.

NordVPN protects millions of users daily through a global edge infrastructure spanning thousands of servers across dozens of countries. The platform engineering team builds and operates the internal backend services that make this possible.

We’re looking for a Staff Site Reliability Engineer (SRE) to design, build, operate, and improve these systems. This is a high‑ownership role—you’ll architect solutions, ship them to production. You’re the person others rely on when the architecture needs rethinking or a service needs to go from zero to globally deployed.

Main Responsibilities

• Design and operate on-demand, globally distributed backend services
• Make architectural decisions on how internal services integrate and scale
• Manage the full lifecycle: planning, implementation, monitoring, incident response, postmortems
• Maintain and improve infrastructure tooling and automation
• Contribute to engineering standards, documentation, and operational maturity
• Evaluate and integrate AI tooling (LLMs, Claude Code, model integrations) into engineering workflows

Core Requirements

• Designing and operating globally distributed systems
• Systems architecture – service communication, data flow, resilience patterns
• Linux administration at scale (systemd, kernel tuning, debugging production systems)
• Docker – building, shipping, and running containers in production
• Databases – PostgreSQL, MySQL, Redis, OpenSearch, VictoriaMetrics
• Web servers, load balancing, and failover (Nginx, HAProxy, or similar)
• Working with dedicated/bare-metal hardware
• Python or another scripting/programming language
• Familiarity with AI/LLM tooling and practical application in engineering workflows

Bonus Points For

• Kubernetes in production environments
• SaltStack (used heavily internally)
• Advanced networking – BGP, anycast, tunneling, traffic engineering

Tools You Will Use

• GitLab
• Nexus
• Consul
• SaltStack
• Vault
• OpenSearch
• VictoriaMetrics
• Prefect/Airflow/Dagster
• Grafana

What We Offer

Innovate with industry leaders

Work alongside global experts to build world‑leading cybersecurity tools, impacting millions of users around the world.

Learn & grow

Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career‑switch opportunities to grow within the company.

Hybrid work

Enjoy the flexibility with 3 office days and working from home for the remaining 2.

Work from anywhere

Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive.

Physical well‑being

Fuel your active lifestyle with online workouts led by our Physical Well‑Being experts. Unlock a variety of sports and wellness facilities, like gyms, swimming pools, and fitness classes, with the Multisport card.

Mental & emotional health

Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top‑rated wellness apps like Calm, Headspace, and Mindletic.

Premium healthcare

Receive private health insurance giving you peace of mind for your health needs.

Joyful moments – special treats

Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member.

Company events & team‑building

Experience iconic Nord Security celebrations, team‑buildings, and knowledge‑sharing events, nurturing bonds that fuel our success.

Workation

Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together.

Privacy Notice for Recruitment Candidates: Please review our privacy notice for recruitment candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.

We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance.

By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI‑based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support—not replace—human decision‑making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [e-mail]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [e-mail].