Staff Site Reliability Engineer NinjaTrader · Remote · US · Site Reliability $160,000–$210,000 6w ago

Devopsroles; Chicago (IL); Hybrid; USD 160,000 - 210,000; Full time

Benefits offered by this job

Generous PTO

Health, Vision, Dental

401k with company match

Parental leave

Job summary

NinjaTrader is seeking a senior DevOps/SRE/Platform Engineer to lead reliability initiatives for trading platforms. You will mentor engineers, diagnose production issues, and automate deployments across web, mobile, and desktop environments. Hybrid schedule in Chicago with on-call rotation and security/compliance focus.

The role emphasizes Terraform-based provisioning, observability through Prometheus, Grafana, and Datadog, and collaboration with Product/Operations teams.

Qualifications

• 8+ years in DevOps/SRE/Platform Engineering or similar.
• Expertise with Kubernetes, Docker, and container orchestration.
• Hands-on CI/CD experience (GitHub Actions or equivalent).
• Proficiency in Python, Bash, or Go and automation tools (Ansible, Terraform, Helm).
• Cloud experience (AWS, GCP, Azure) with networking and security knowledge.
• Monitoring/observability tools like Prometheus, Grafana, Datadog.

Responsibilities

• Serve as the technical lead for the SRE function and mentor engineers.
• Analyze, troubleshoot, and remediate production issues to keep systems running.
• Participate in a weekly on-call rotation including weekend deployments.
• Build tools to automate tasks, deployments, and incident responses.
• Design monitoring and alerting with SLOs across platforms.
• Use Terraform and IaC to automate provisioning and scaling.
• Collaborate with product, operations, and cross-functional teams.
• Implement security and compliance practices (SOC 2, PCI DSS).

Skills

Kubernetes

Docker

CI/CD

Python

Bash

Go

Leadership

Automation

Security mindset

Collaboration

Tools

Terraform

Helm

Ansible

GitHub Actions

AWS

GCP

Azure

Prometheus

Grafana

Datadog

Job description

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.

What you'll do:

• Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
• Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
• Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
• Perform initial root cause analysis and remediation of production incidents
• Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
• Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms
• Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
• Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
• Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments

In this role you will:

• 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
• Expertise with Kubernetes, Docker, and container orchestration
• Hands‑on experience with CI/CD tools (GitHub Actions or equivalent)
• Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm
• Hands‑on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
• Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers

Bonus points for:

• Trading industry experience
• Contributions to open-source projects

Compensation:

The salary range for this role will be $160,000.00 - $210,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of23 days per yearplus seven paid holidays.

Location:

This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.