Staff Site Reliability Engineer

Prosum; Scottsdale (AZ); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

Prosum (United States) is seeking a Staff Site Reliability Engineer in Scottsdale, AZ to lead reliability initiatives for distributed production systems. The role emphasizes observability, automation, and cross-team collaboration to improve service health and resilience.

You will shape SLIs/SLOs, drive CI/CD and IaC improvements, and lead incident response while mentoring engineers. Hybrid work and US work authorization are required.

Qualifications

• 8+ years of professional experience in SRE or related fields.
• Experience with AWS or other cloud providers.
• Experience designing, supporting, and improving highly available and scalable production environments.
• Strong Linux/Unix networking and systems knowledge.
• Experience with monitoring, observability, incident management, and production reliability.
• Bachelor's degree or equivalent in a technical field.
• Excellent communication, leadership, and collaboration skills.

Responsibilities

• Provide technical leadership in SRE, infrastructure reliability, and production operations across multiple teams.
• Apply software engineering, automation, and DevOps practices to improve deployment, testing, monitoring, and recovery.
• Design and improve SLIs, SLOs, SLAs, error budgets, and service health metrics.
• Develop observability solutions with monitoring, logging, tracing, metrics, and dashboards.
• Drive CI/CD, IaC, deployment automation, and configuration management improvements.
• Identify and resolve systemic production issues and performance bottlenecks.
• Translate operational findings into architecture and tooling improvements.
• Lead incident management activities, including RCA and blameless post-incident reviews.

Skills

SRE

Software engineering

Cloud infrastructure

Automation

CI/CD

Observability

Incident management

Linux/Unix

Education

Bachelor's degree (CS/related)

Tools

Kubernetes

Docker

Terraform

IaC tools

Job description

## Staff Site Reliability Engineer**Scottsdale,AZ85250**Employment Type:PermJob Number: 25980Remote Options: Hybrid## Job DescriptionStaff Site Reliability Engineer (SRE) **Location:**Scottsdale, AZ **Job Type:** Full-Time **Work Arrangement:** Hybrid (location dependent) JOB SUMMARY We are seeking a highly experienced Staff Site Reliability Engineer (SRE) to provide technical leadership in designing, implementing, and improving the reliability, availability, scalability, performance, and resilience of production systems and distributed applications. The Staff Site Reliability Engineer will apply software engineering, systems engineering, cloud infrastructure, automation, and DevOps principles to improve production service health and operational efficiency. This individual will partner with Software Engineering, Cloud Engineering, Platform Engineering, and other technology teams to integrate reliability, observability, recoverability, and operational readiness throughout the software development lifecycle. The ideal candidate will bring extensive experience managing complex production environments, identifying systemic reliability risks, leading incident response initiatives, and influencing architecture and engineering decisions across multiple services and teams. KEY RESPONSIBILITIES* Provide technical leadership in Site Reliability Engineering (SRE), infrastructure reliability, production operations, and distributed systems across multiple engineering teams.* Apply software engineering, systems engineering, automation, and DevOps practices to improve application development, testing, deployment, monitoring, operations, and recovery.* Design, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), Service Level Agreements (SLAs), error budgets, and service health metrics.* Develop and enhance observability solutions using monitoring, logging, distributed tracing, metrics, alerting, dashboards, and service health instrumentation.* Drive improvements in Continuous Integration and Continuous Delivery (CI/CD), Infrastructure as Code (IaC), deployment automation, configuration management, and infrastructure reliability.* Identify and resolve systemic production issues, recurring incidents, performance bottlenecks, and infrastructure vulnerabilities.* Translate operational findings into improvements in application architecture, software code, automation, tooling, and engineering standards.* Partner with Software Engineering and Platform Engineering teams to incorporate reliability, availability, scalability, performance, resilience, observability, and disaster recovery into the software development lifecycle.* Lead or participate in complex incident management activities, including production troubleshooting, root cause analysis (RCA), service restoration, and blameless post-incident reviews.* Serve as a technical escalation point for critical production incidents and complex reliability issues across multiple services and engineering teams.* Improve on-call operations, incident response processes, operational readiness, and production support practices.* Identify opportunities to reduce operational toil, manual intervention, and repetitive tasks through automation, scripting, reusable tools, and engineering best practices.* Drive capacity planning, performance optimization, resilience testing, and continuous improvement initiatives.* Influence technical architecture, engineering standards, and reliability strategies across multiple applications and services.REQUIRED QUALIFICATIONS* 8+ years of professional experience in Site Reliability Engineering, Software Engineering, Systems Engineering, Cloud Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or a related technical discipline.* Experience with software development, programming, or scripting using one or more modern programming languages.* Strong understanding of software engineering principles, distributed systems, cloud infrastructure, production troubleshooting, and automation.* Experience designing, supporting, and improving highly available and scalable production environments.* Experience with public cloud platforms and cloud architecture, preferably Amazon Web Services (AWS).* Strong knowledge of Linux/Unix operating systems, networking, infrastructure, and modern application architectures.* Experience with monitoring, observability, incident management, and production service reliability.* Demonstrated ability to lead technical initiatives, solve complex engineering problems, and influence decisions across multiple teams.* Strong analytical, communication, collaboration, and technical problem-solving skills.PREFERRED QUALIFICATIONS* Hands-on experience with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).* Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines and automated software deployment.* Experience with Infrastructure as Code (IaC) tools and configuration management.* Experience with containerization and orchestration technologies.* Experience with observability platforms, application performance monitoring (APM), logging, distributed tracing, metrics, and alerting solutions.* Experience implementing and managing SLIs, SLOs, SLAs, and error budgets.* Experience with incident management, root cause analysis (RCA), disaster recovery, resilience engineering, and capacity planning.* Experience with performance testing, load testing, scalability engineering, and production optimization.* Experience developing reusable automation, internal tooling, engineering platforms, and infrastructure solutions.* Demonstrated experience establishing engineering standards, mentoring technical teams, and driving cross-functional reliability initiatives.* Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical discipline, or equivalent professional experience.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS* Full-time position with a hybrid work arrangement, depending on office location.* Work is primarily performed in a standard office environment and involves extended computer use and sedentary work.* Occasional standing, walking, reaching, and lifting up to 10 pounds may be required.* Reasonable accommodations may be provided to enable qualified individuals to perform essential job functions.* Additional related responsibilities may be assigned based on business needs.EMPLOYMENT ELIGIBILITY Candidates must be independently authorized to work in the United States at the time of hire. EQUAL EMPLOYMENT OPPORTUNITY The organization is committed to equal employment opportunities and evaluates candidates based on relevant qualifications, professional experience, skills, and demonstrated ability, in accordance with applicable federal, state, and local employment laws. KEY ATS SEARCH TERMS Staff Site Reliability Engineer, Senior Site Reliability Engineer, Site Reliability Engineering, SRE, DevOps, Cloud Engineering, Platform Engineering, Infrastructure Engineering, Software Engineering, Systems Engineering, AWS, Amazon Web Services, Azure, GCP, OCI, Distributed Systems, Cloud Infrastructure, Linux, Unix, Networking, Python, Go, Java, Automation, Scripting, CI/CD, Infrastructure as Code, IaC, Kubernetes, Docker, Containerization, Observability, Monitoring, Logging, Distributed Tracing, Application Performance Monitoring, APM, SLIs, SLOs, SLAs, Error Budgets, Incident Management, Root Cause Analysis, RCA, Disaster Recovery, Resilience Engineering, Capacity Planning, Performance Optimization, High Availability, Scalability, Production Operations, Infrastructure Automation, Technical Leadership, and Production Reliability.